686 Brandon Town Center Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandra S
Very courteous explained what he is doing and did excellent work
Customer service response - Thank you for your positive feedback, Sandra! We're happy to hear our technician was courteous, explained the process, and did excellent work.
Sears Home Services on April 17, 2025
James S
Fast and skilled
Customer service response - Thank you for your positive feedback, James! We're happy to hear you received fast and skilled service.
Sears Home Services on April 16, 2025
Lourdes E
He was very nice and knowledgeable
Customer service response - Thank you for your positive feedback, Lourdes! We're happy to hear you found our service nice and knowledgeable.
Sears Home Services on April 16, 2025
Mantha G
Andre was very nice and kind. Did good getting things back to working properly. However, I had problems with the AI voice. It did not give me information needed ... then on another call I got a person regarding the confirmation # and this person wanted my bank account # and routing #. He was very persistent about it or would not give the confirmation #.. I canceled that order and did a rescheduling online and everything went good. Then about an hour later the technician came out.
Customer service response - Thank you for your feedback, Mantha! We're happy to hear Andre was nice and got things working properly. We apologize for the issues you faced with the AI voice and the confirmation process.
Sears Home Services on April 13, 2025
Gary R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 13, 2025
Shibu P
Very friendly and honest
Customer service response - Thank you for your positive feedback, Shibu! We're happy to hear you found our service friendly and honest.
Sears Home Services on April 08, 2025
Gary H
Tech knowledgeable, organized and friendly.
Customer service response - Thank you for your positive feedback, Gary! We're happy to hear our tech was knowledgeable, organized, and friendly.
Sears Home Services on April 06, 2025
Micky M
The professionalism, knowledge and transparency was greatly appreciated.
Customer service response - Thank you for your positive feedback, Micky! We're happy to hear you appreciated the professionalism, knowledge, and transparency.
Sears Home Services on April 03, 2025
Ana F
He did a great job. My washer now is working, perfectly. Thanks to Andry.
Customer service response - Thank you for your positive feedback, Ana! We're happy to hear Andry did a great job and your washer is now working perfectly.
Sears Home Services on March 25, 2025
Gaylord H
Quick service solve the problem efficiently
Customer service response - Thank you for your positive feedback, Gaylord! We're happy to hear you received quick and efficient service.
Sears Home Services on March 24, 2025