686 Brandon Town Center Mall Reviews
Read reviews from customers who used our services at 686 Brandon Town Center Mall
Total reviews
496
Average Rating
4.2/5
John E,
We received great service, the tech was professional, knowledgeable and courteous.
Dominic F,
The gentleman that came to my home was on time, respectful and had the parts replaced quickly. Prior to the actual service call though, nothing but problems. They rescheduled the appointment several times and we were without our refrigerator an additional three weeks. Thankfully it was all covered under our warranty
Ashley P,
Calling to get the refrigerator serviced was a nightmare requiring 4 phone calls to 4 different places and telling our story 4 different times until we got the right person. Even then they were telling us it would take a diagnostic visit at $190 and then if they needed parts it would take a week to ten days before our fridge got fixed. Talking with with the people on the phone was horrible and they had my wife in tears she was so upset. In contrast, the young man who came to fix it came prepared with a compressor because he knew the history of this particular model and he fixed it on the spot. He was polite and communicative. I was very impressed him after our horrible experience with customer service on the phone.
Jay M,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1607947200000
They are closing. It is very sad--end of an era.
Lori N,
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1639483200000
The repairman was very helpful and professional.
Lynne M,
annual maintenance / repair of Craftsman riding mower
Gilbert E,
Tech was a little late, but did a good job.
john B,
jan C,
Repair man fixed washer ,however, still drip inside washer,will have to call for another repair if it continues, But he installed in timely manner, however between sears call center, and repair is another matter!It took almost 2 months to get fixed.
Kathleen B,
Customer service response - Hi Kathleen Thank you for taking the time to leave us a 5 star rating! We appreciate your feedback and look forward to assisting you in the future.
Sears Home Services on 1513252800000