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1602 W Brandon Blvd Reviews
Read reviews from customers who used our services at 1602 W Brandon Blvd
Total reviews
76
Average Rating
4.5/5
Experience was very positive. We were kept informed of technicians arrival time. They were very professional and completed the repair in a very timely manner.
Paul L,
It was a pleasure to have such a dedicated service member from a team for repair for our kenmore electric refrigerator
kathleen M,
Sravan A,
Christina G,
John W,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175597595
Danny B,
We were very pleased with the service person at the time of service, however, very very very disappointed because after they left the dryer still does not work. After trying to get someone on the phone to no avail I must say I’m quite upset. I don’t know why this dryer wasn’t tested before they left. Very upsetting. Now we have to wait another full day for someone to come.
Madeline S,
What a rip off! Needed a burner replaced on my stove. GE website showed cost of part to be $104.00.. So I called Sears to come out to replace it. Charged me over $200.00 for the part plus another $300 plus for 15 minutes labor!! The technician was excellent and was not his fault, however.. Wow! Beware before you do this!!
Neil R,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1738128216420
ABSOLUTELY WORSE EXPERIENCE EVER! A WHOLE MONTH NOW AND THE TECH STILL HAVENT TURNED IN THE PAPER WORK SO HOME WARRANTY CAN REPAIR MY WASHER MACHINE! THERE ISNT A PHONE NUMBER TO TALK TO A LIVE PERSON! NEVER AGAIN!
J M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1710300020339
My door boot gasket on my washer had a tear. I determined it needed to be replaced with part #MDS47123602, and specified that in my service appointment details. When the tech arrived, I asked if he had that part on his truck, which he did not. This was a total waste of my time. I described the problem and provided the part number. I had to arrange time off work. Having specified the part I needed, also providing the washer model and serial number, dispatch should have made certain it was available for the repair.
Glenn S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707362824134
