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303 301 Boulevard West Reviews
Read reviews from customers who used our services at 303 301 Boulevard West
Total reviews
374
Average Rating
4.8/5
LG Dryer
Alexander was very professional and knowledgeable. Good guy to have on your staff.
Stephen M,
Bradenton, FLCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1738976649490
Poor service
Dishwater is still not fixed , making loud noises and also not installed properly. It needs attention for immediate repair.
Lindsey G,
Sarasota, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721433159568
Tech good , communication terrible!!!
Ned was good however your communication is terrible and still don't know for sure if problem solved . Also ordered 4 wheels for refrigerator due to your service guy scratching floor and only one delivered .
Joan D,
Sarasota, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1717796694249
Horrible service
If I could, I'd leave less than 1 star. On Sept. 12, 2023, we had an appointment to get our dishwasher repaired. We were instructed to have a window of 8:00 a.m. to 5:00 p.m. open. A nine hour window. Mind you, for six more appointments to have the dishwasher repaired, we were always told to keep that nine hour window open. First appointment, he arrived, assessed the situation, ordered parts and made a follow up appointment. Fairly reasonable, even though we had to shut off the power (Breaker box) and cut off the main house water. There is a shut off for the dishwasher under the sink, plus just plugged in. Second appointment he showed up and said we were responsible for removing the dishwasher, so refused to fix it. Another wasted day. Following week, we removed the dishwasher (two screws), unplugged it, and cut off the water. He replaced the part he ordered, fired it up and still didn't work. Had to order more parts. So, another appointment and another wasted day. Parts are installed and still not fixed. More parts ordered, and yet another appointment. Two weeks go by, waiting in our lovely 8:00 a.m. - 5:00 p.m. window for the fifth time and get a phone call that the appointment was cancelled and rescheduled for the following day, making it the sixth appointment. The following morning the tech showed up about 8:30 and still wasn't able to repair the dishwasher. The first two times he left such a mess on the kitchen floor, we had to use "Goof-off" to get it cleaned. Had to also give him a five gallon bucket and towels/rags, as he wasn't prepared. I can understand and deal with some issues, but the nine our window for each of the six appointments were unreasonable.
Juanitachar C,
Palmetto, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1698183487188