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303 301 Boulevard West Reviews
Read reviews from customers who used our services at 303 301 Boulevard West
Total reviews
371
Average Rating
4.8/5
Sears didn't impress
Didn't communicate the issue great. Gave a 8-5 window and showed up around 3 so total wasted day. When trying to put refrigerator back in place took paint of cabinet.
Bryan S,
Myakka City, FLCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1737412234452
Jose repair call
He never showed up although you have e mailed saying he arrived and showing a bill
Barrie B,
Bradenton, FLCustomer service response - Barrie , thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1779831665526
Untrained, New Technician deployed multiple times
Randy P. is a new, young trainee yet Sears sent him out alone, without supervision, multiple times (including no-shows) to attempt to 1) diagnose; and 2) repair my KitchenAid refrigerator. It was unfair to him, despite his best efforts, and to me as the customer to deploy him without proper support & supervision resulting in more than 8 attempted visits and an enormous waste of time & resources. Unacceptable!!
Eric B,
Bradenton, FLCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1768604891119
TERRIBLE!
Technician never arrived to handle service - we were home all day. Contact with your agency says we "declined service." UNTRUE!
Kathleen A,
Bradenton, FLCustomer service response - We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1760132925948
Technician Lied!!!
Technician said we were not home and closed the service call. We've been home all day. He should be fired! Terrible way to treat your customers.
Miriam E,
Bradenton, FLCustomer service response - We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1759960317405
Never show up to do the service / Terrible service
Terrible service I still waiting for the service during three times. Never show up but appear that the technician come to do the maintenance job.
Adrina S,
Bradenton, FLCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1752788045788
Wasted day
Tech did not show and did not call. Problems continue.
Rachel L,
Sarasota, FLCustomer service response - We are sorry to hear about your experience with Sears. We take your concerns seriously and would like the opportunity to assist you further. Please email us at [email protected], providing your name, address, and phone number associated with your account, and we will look into the matter promptly. Thank you for bringing this to our attention.
Sears Home Services on 1745270808920
LG Dryer
Alexander was very professional and knowledgeable. Good guy to have on your staff.
Stephen M,
Bradenton, FLCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1738976649490
Poor service
Dishwater is still not fixed , making loud noises and also not installed properly. It needs attention for immediate repair.
Lindsey G,
Sarasota, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721433159568
Tech good , communication terrible!!!
Ned was good however your communication is terrible and still don't know for sure if problem solved . Also ordered 4 wheels for refrigerator due to your service guy scratching floor and only one delivered .
Joan D,
Sarasota, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1717796694249