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303 301 Boulevard West Reviews
Read reviews from customers who used our services at 303 301 Boulevard West
Total reviews
374
Average Rating
4.8/5
Review
Technician on time. Was only here maybe 10 minutes at the most. I thought he was somewhat arrogant.
Marcia S,
Palmetto, FLGood Repairman, but userous cost
Our refrigerator leak was solved and the repairman knew his job, but the cost for what was accomplished was astronomical. No parts were used, it took less than an hour and all he did was use a steamer to remove an ice block. The cost was almost $400.00. i would have been better served to put this amount toward a new refrigerator.
Joan G,
Anna Maria, FLNothing could be done
We feel that Sears should know more on any products ; Since you sell them and all you need is a product name and picture and then some visits by your technician can be easy on them and your customers .
Anthony P,
Bradenton, FLSears didn't impress
Didn't communicate the issue great. Gave a 8-5 window and showed up around 3 so total wasted day. When trying to put refrigerator back in place took paint of cabinet.
Bryan S,
Myakka City, FLCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1737412234452
Jose repair call
He never showed up although you have e mailed saying he arrived and showing a bill
Barrie B,
Bradenton, FLCustomer service response - Barrie , thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1779831665526
Untrained, New Technician deployed multiple times
Randy P. is a new, young trainee yet Sears sent him out alone, without supervision, multiple times (including no-shows) to attempt to 1) diagnose; and 2) repair my KitchenAid refrigerator. It was unfair to him, despite his best efforts, and to me as the customer to deploy him without proper support & supervision resulting in more than 8 attempted visits and an enormous waste of time & resources. Unacceptable!!
Eric B,
Bradenton, FLCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1768604891119
TERRIBLE!
Technician never arrived to handle service - we were home all day. Contact with your agency says we "declined service." UNTRUE!
Kathleen A,
Bradenton, FLCustomer service response - We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1760132925948
Technician Lied!!!
Technician said we were not home and closed the service call. We've been home all day. He should be fired! Terrible way to treat your customers.
Miriam E,
Bradenton, FLCustomer service response - We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1759960317405
Never show up to do the service / Terrible service
Terrible service I still waiting for the service during three times. Never show up but appear that the technician come to do the maintenance job.
Adrina S,
Bradenton, FLCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1752788045788
Wasted day
Tech did not show and did not call. Problems continue.
Rachel L,
Sarasota, FLCustomer service response - We are sorry to hear about your experience with Sears. We take your concerns seriously and would like the opportunity to assist you further. Please email us at [email protected], providing your name, address, and phone number associated with your account, and we will look into the matter promptly. Thank you for bringing this to our attention.
Sears Home Services on 1745270808920