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801 N Congress Ave Reviews
Read reviews from customers who used our services at 801 N Congress Ave
Total reviews
366
Average Rating
4.7/5
Computers
Get rid of the computers not everyone knows how to use them and not everyone is 30 years old. I'm 80 everything you want on the computer you don't save money. You just lose customers.
Abraham A,
Boynton Beach, FLWilner M
Wilner arrives on time, is friendly and proficient. I would recommend him.
Doreen T,
Lake Worth, FLRepair of Kenmore Microwave
Delroy analyzed the microwave problem (door latch equipment), made the repair, tested the unit, reset the time on the unit and was out the door in about 30 minutes. He even found a way to reduce the cost of the repair. I could not have been more pleased with his professionalism, ability, and customer orientation.
Tom O,
Briny Breezes, FLMr's Grave Watson
Garth is diligent worker. He represents your company well. He also does examplary work.
Grace W,
Boynton Beach, FLGreat 👍
Great 👍 experience, the service went beyond my expectations. I like the service
Wilson F,
Wellington, FLRefrigerator technician
Technician was able to defrost the ice that built up in the fridge…did a good job on it. However , the new problem occurred as he was leaving the fridge started making noise indicating that the door is not closed properly. The technician told me that he is hoping that the beeping will stop once the fridge reaches desired temperature. I'll keep you posted whether it does and that's the reason for 3 stars.
Ana P,
Wellington, FLdishwasher repair
workmanship is excellent, technician very polite. But your appt. scheduling is atrocious. I had to get up at 6am because your appt. was from 7am to 11 am. Never showed. Opened up my computer and found a message (you wouldn't call me) saying appt. was now for 2:07 pm. No show. Received a phone call saying appt. was not between 3 and 4 pm. He did show up then. Then I had an appt. to repair my ice maker and I had to sit all day. The appt was from 8am to 5pm. Ridicious.
Beatrice L,
Wellington, FLAC repair at Rosie
The technician came very late, made me waste the whole day from work. He was very unprofessional. Trying to make me pay more, refused to give me any receipt or repair report telling me Sears do not provide report. I was not happy.
Rosie H,
Wellington, FLCustomer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1753738431191
Mrs
We waited one and a half weeks for our appt as Sears told us they had to order parts due to our issue. The repair man came with no parts. We also received no parts. He looked at the fridge and said it was fine. I explained that when I called the fridge was freezing my food. I raised the temperature to 39 degrees to alleviate the problem. He said that was ok and there is no issue. He told us to leave it on 39 .instead of the recommended 37 . degrees. We are not satisfied with the visit as he didn't fix the problem.
Solomon B,
Boynton Beach, FLCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1734571926088
Never fixed
Tech did put used parts in the other day and now the door is falling apart. Called and requested another repair.
Elizabeth P,
Boynton Beach, FLCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1706308015030