451 E Altamonte Dr Ste 401 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Andrew J
I was contacted about moving up my schedule via automation on the phone. Easy to respond to text. Kevin came and fixed the service the issue.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 03, 2024
Alex F
Ivan was a professional throughout our service request. He communicated before arriving and arrived at the time he said he would. He was very patient and informative. Great service and a class act! Ivan is an asset to the service industry.
Customer service response - Thank you for your wonderful review and for recognizing Ivan's professionalism and dedication. We're thrilled to hear you had a great experience with our service!
Sears Home Services on September 02, 2024
Michael S
Customer service response - Thank you so much for the 5-star rating, Michael! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 29, 2024
zulekha L
Sears is the Best Excellent Sears technician are good
Customer service response - Thank you for your wonderful review! We're delighted to hear that you had an excellent experience with our technicians.
Sears Home Services on August 27, 2024
Anthony C
I've used Sears appliance repair multiple times and they've always been fantastic. The technician that came this time Manny was great! The repair was made quickly and he answered all my questions.
Customer service response - Thank you for your continued trust in Sears Appliance Repair and for your kind words about Manny. We're thrilled to hear that you had another fantastic experience with our service!
Sears Home Services on August 27, 2024
marcia A
great service Richard W. you are the best Air conditioner tech thank you
Customer service response - Thank you for your wonderful feedback, Marcia! We're delighted to hear that Richard provided you with great service.
Sears Home Services on August 25, 2024
Andrea C
The technician was excellent and professional. However, scheduling this technician to come to my home was definitely poor. The fact that I had to wait 48 to 72 business hours to get a technician into my home that’s Is unacceptable ! Way too long time for someone who has her appliance out that paid for the service.
Customer service response - Thank you for your feedback, Andrea. While we're pleased to hear about the professionalism of our technician, we apologize for the delay in scheduling and appreciate your patience.
Sears Home Services on August 22, 2024
karen H
The technician kept us updated on his arrival time. He was professional
Customer service response - Thank you for your review! We're pleased to hear that our technician kept you informed and provided professional service.
Sears Home Services on August 18, 2024
George A
He was very professional. Excellent
Customer service response - Thank you for your kind words. We are thrilled to hear about your experience with our professional service!
Sears Home Services on June 23, 2024
Yvonne G
The mechanic is wonderful
Customer service response - Thank you for your kind words about our mechanic. We're glad you had a wonderful experience!
Sears Home Services on August 13, 2024