656A North Dupont Highway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (333 reviews)

Elizabeth F

June 15, 2025

Tech was very knowledgeable, courteous. And to my surprise the repair part was on the truck.

Source: Google

Customer service response - Thank you for your positive feedback, Elizabeth! We're happy to hear our tech was knowledgeable, courteous, and had the repair part readily available.

Sears Home Services on June 15, 2025

Mae

June 15, 2025

My Technician, Harold, was very very courteous and knowledgeable. He was very patient in answering all my questions and concerns. The best customer service !!

Source: Google

Customer service response - Thank you for your positive feedback, Mae! We're happy to hear Harold was courteous, knowledgeable, and provided the best customer service.

Sears Home Services on June 15, 2025

Gary K

June 15, 2025

Since the service was for my refrigerator that stopped working, the fact that it took weeks for the initial assessment appointment to happen was completely unaccepatble.

Source: Google

Customer service response - We apologize for the delay, Gary. This is not the experience we want for our customers, and we appreciate your patience.

Sears Home Services on June 15, 2025

Georgann S

June 15, 2025

Our Technician was excellent! He was very professional and was able to give us a diagnosis and recommendations very quickly!

Source: Google

Customer service response - Thank you for your positive feedback, Georgann! We're happy to hear our technician was professional and provided a quick diagnosis and recommendations.

Sears Home Services on June 15, 2025

jimmy

June 10, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 10, 2025

David H

June 11, 2025

Washer repair too expensive, will buy new one.

Source: Google

Customer service response - Thank you for your feedback, David! We're glad you reached out, and we hope your new purchase serves you well.

Sears Home Services on June 10, 2025

John D

June 05, 2025
Source: Google

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 05, 2025

Anastazia A

June 02, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 02, 2025

Angela S

June 02, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 02, 2025

Andrea W

June 02, 2025

Erik was very helpful

Source: Google

Customer service response - Thank you for your positive feedback, Andrea! We're happy to hear Joe was very helpful.

Sears Home Services on June 01, 2025

Average Rating: 4.6/5 (333 reviews)