656A North Dupont Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elizabeth F
Tech was very knowledgeable, courteous. And to my surprise the repair part was on the truck.
Customer service response - Thank you for your positive feedback, Elizabeth! We're happy to hear our tech was knowledgeable, courteous, and had the repair part readily available.
Sears Home Services on June 15, 2025
Mae
My Technician, Harold, was very very courteous and knowledgeable. He was very patient in answering all my questions and concerns. The best customer service !!
Customer service response - Thank you for your positive feedback, Mae! We're happy to hear Harold was courteous, knowledgeable, and provided the best customer service.
Sears Home Services on June 15, 2025
Gary K
Since the service was for my refrigerator that stopped working, the fact that it took weeks for the initial assessment appointment to happen was completely unaccepatble.
Customer service response - We apologize for the delay, Gary. This is not the experience we want for our customers, and we appreciate your patience.
Sears Home Services on June 15, 2025
Georgann S
Our Technician was excellent! He was very professional and was able to give us a diagnosis and recommendations very quickly!
Customer service response - Thank you for your positive feedback, Georgann! We're happy to hear our technician was professional and provided a quick diagnosis and recommendations.
Sears Home Services on June 15, 2025
jimmy
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 10, 2025
David H
Washer repair too expensive, will buy new one.
Customer service response - Thank you for your feedback, David! We're glad you reached out, and we hope your new purchase serves you well.
Sears Home Services on June 10, 2025
John D
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 05, 2025
Anastazia A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 02, 2025
Angela S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 02, 2025
Andrea W
Erik was very helpful
Customer service response - Thank you for your positive feedback, Andrea! We're happy to hear Joe was very helpful.
Sears Home Services on June 01, 2025