656A North Dupont Highway Reviews

Read reviews from customers who used our services at 656A North Dupont Highway


Total reviews

520


Average Rating

4.6/5

June 23, 2025
Overall rating

Joe was wonderful. He was on time with a smile, professional, knowledgeable, explained with clarity to me regarding questions. He was patient and kind. Thank you for sending me such a great person.

Falishia T,

Customer service response - Thank you for your positive feedback, Falishia! We're happy to hear Joe was punctual, professional, knowledgeable, and provided clear explanations with patience and kindness.

Sears Home Services on 1750727013630

June 23, 2025
Overall rating

Eric was incredibly efficient, polite and communicative. He explained everything happening in laymen’s terms. This is actually the second time he has fixed an appliance in my home and I’m very happy and thankful for his expertise and professionalism.

Katy L,

Customer service response - Thank you for your positive feedback, Katy! We're happy to hear Eric was efficient, polite, and communicative, and that you're pleased with his expertise and professionalism.

Sears Home Services on 1750637533041

June 22, 2025
Overall rating

susan H,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1750641522952

June 22, 2025
Overall rating

Tanner was very professional and friendly. Explained everything in detail what was wrong with A/C unit. 5 star service Thank you Tanner

donna L,

Customer service response - Thank you for your positive feedback, Donna! We're happy to hear Tanner was professional, friendly, and provided detailed explanations about your A/C unit.

Sears Home Services on 1750640927119

July 17, 2025
Overall rating

My technician was knowledgeable and explained everything. He was neat and efficient.

Coleen B,

Customer service response - Thank you for your positive feedback, Coleen! We're happy to hear Eric was prompt, responsible, knowledgeable, and nice during your service.

Sears Home Services on 1750375018211

June 17, 2025
Overall rating

Katherine F,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1750209424333

June 18, 2025
Overall rating

Joe was great. He had my interest at heart. No many like him around anymore.

Bill,

Customer service response - Thank you for your positive feedback, Bill! We're happy to hear Joe had your best interests at heart and provided great service.

Sears Home Services on 1750208305501

June 15, 2025
Overall rating

Tech was very knowledgeable, courteous. And to my surprise the repair part was on the truck.

Elizabeth F,

Customer service response - Thank you for your positive feedback, Elizabeth! We're happy to hear our tech was knowledgeable, courteous, and had the repair part readily available.

Sears Home Services on 1750042368680

June 15, 2025
Overall rating

My Technician, Harold, was very very courteous and knowledgeable. He was very patient in answering all my questions and concerns. The best customer service !!

Rub,

Customer service response - Thank you for your positive feedback, Mae! We're happy to hear Harold was courteous, knowledgeable, and provided the best customer service.

Sears Home Services on 1750042364877

June 15, 2025
Overall rating

Since the service was for my refrigerator that stopped working, the fact that it took weeks for the initial assessment appointment to happen was completely unaccepatble.

Gary K,

Customer service response - We apologize for the delay, Gary. This is not the experience we want for our customers, and we appreciate your patience.

Sears Home Services on 1750042693569

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