656A North Dupont Highway Reviews
Read reviews from customers who used our services at 656A North Dupont Highway
Total reviews
520
Average Rating
4.6/5
Drew was the only reason for the 5-star rating. The company has no one to talk to other than Samantha the AI assistant. The AI assistant didn’t understand I had to take (4) full days off between no show techs and miss diagnosed repairs. Then by chance I was home when Drew showed, when the company never made me aware of the rescheduled date. I’m so glad Drew showed and finally fixed the washing machine. Our washer was repaired by Drew, he was professional, knew exactly what parts were needed. He repaired it in a timely fashion.
Peter C,
Customer service response - Thank you for your positive feedback, Peter! We're happy to hear Drew was professional and efficient in repairing your washer.
Sears Home Services on 1773796065503
He explained everything in great detail.
David R,
Customer service response - Thank you for your positive feedback, David! We're happy to hear the technician explained everything in great detail.
Sears Home Services on 1773796065478
Terry E,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773623883632
From the technician enter the door to his finishing the job, it was a very helpful and pleasant process.
shirlene J,
Customer service response - Thank you for your positive feedback, Shirlene! We're happy to hear the technician provided a helpful and pleasant experience.
Sears Home Services on 1773275213736
Andrew was excellent.Fixed the dryer in record time. A+ technician. Thank you
William B,
Customer service response - Thank you for your positive feedback, William! We're happy to hear Andrew was excellent and fixed your dryer quickly.
Sears Home Services on 1773188216586
Tony was amazing. Very well knowledgeable in repair of our refrigerator. Explained every detail as he worked, Pleasant man.
Joi H,
Customer service response - Thank you for your positive feedback, Joi! We're happy to hear Tony was knowledgeable and pleasant while repairing your refrigerator.
Sears Home Services on 1772670445958
Tech was very nice, explained everything
Pamela W,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1772584643306
paul C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1772584827647
ELIZABETH K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1771370920999
Excellent technician very professional and very informative.
Zachary G,
Customer service response - Thank you for your positive feedback, Zachary! We're happy to hear the technician was professional and informative.
Sears Home Services on 1770943570613