Appointment Lookup
802-552-4364
656A North Dupont Highway Reviews
Read reviews from customers who used our services at 656A North Dupont Highway
Total reviews
563
Average Rating
4.6/5
Dear Sears. My current Sears technician, Anthony, was excellent for the 3/5/26 refrigerator repair. However, The following statement was written last year for the previous Sears repair experience, which was horrible! 5/5/25 Extremely poor service response. Routine refrigerator repair was NOT completed for 35 days!!! Three appointments were canceled without prior notice on scheduled day of repairs -three times! REPAIR SCHEDULE "WINDOWS" WERE 10 HOURS (not the customary 2 or 4 hour windows). SEARS offers no customer service. Their telephone is answered by AI which only gives you the option to reschedule. Thus, NO opportunity to appeal poor service and better solutions.
Joseph Y,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746497191864
Elizabeth D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1746497408409
Bradley was promot, professional and knowledgeable. My refrigerator now makes Ice again. The process was fine accept for initial call to the warranty co. Everything had to be done on line. There was never contact with a living breathing human. I guess this is the world we now live Iin.
Geri S,
Customer service response - Thank you for your positive feedback, Geri! We're happy to hear Bradley was prompt, professional, and knowledgeable in fixing your refrigerator.
Sears Home Services on 1746398591271
Randall H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1746400309727
Julio F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1746400309720
Mindy S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1746069298168
Eric was great. Figured out what was wrong and fixed it quickly. We are very happy.
amy R,
Customer service response - Thank you for your positive feedback, Amy! We're happy to hear Eric quickly identified and fixed the issue.
Sears Home Services on 1745976935031
Thanks Sears, the technician was perfect, efficient and clean
salam T,
Customer service response - Thank you for your positive feedback, Salam! We're happy to hear our technician was perfect, efficient, and clean.
Sears Home Services on 1745883424656
Christy S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745799811709
Timely and professional
Paul B,
Customer service response - Thank you for your positive feedback, Paul! We're happy to hear our service was timely and professional.
Sears Home Services on 1745535273915
