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656A North Dupont Highway Reviews
Read reviews from customers who used our services at 656A North Dupont Highway
Total reviews
564
Average Rating
4.6/5
Negative stars. I been waiting 57 days to have my washer repaired. The machine was diagnosed quickly but I have made 5 appointments that have been cancelled or the tech did not show up. The company is unreliable. I do not recommend Sears to repair anything. I have cancelled my service contract.
Donna S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718966336287
Anthony F was a no-show today. No text, no email stating that he wouldn't be here. I've been waiting for 5 months for this company to repair or replace my refrigerator and I'm losing my patience. They have missed the last 5 or 6 scheduled appointments with no notice.
E (,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717463202423
Lace K,
Customer service response - We are truly sorry to hear about your experience. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please contact us directly at Facebook.com/SearshomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right in the future.
Sears Home Services on 1706618157652
Charged me an extra fee after my initial payment to American home shield. What’s the purpose of paying for an appliance warranty if the technician is going to charge me an extra fee upon arrival.
mabaindu Z,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707532466658
This is nothing against the technician. I sure he is very overwhelmed. But to promise to be here between 8am and 5pm and not to call to say they will be late is unprofessional. Then to finally show up at 5:45 pm is just plane crazy. I would never deal with this company ever again. And not even American Home Shield that sent them out. Both places are unprofessional and do not care about the customers time.
Jason B,
Did not fix the washer, still not working
Lenamarie S,
