190A Frontage Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
Grethe B
Michael is friendly and knowledgeable.
Customer service response - Thank you for your positive review, Grethe! We're glad to hear Michael was friendly and knowledgeable.
Sears Home Services on April 21, 2025
Carmen C
Kevin was efficient and on time
Customer service response - Thank you for your positive review, Carmen! We're glad to hear Kevin was efficient and punctual.
Sears Home Services on April 15, 2025
Donald W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 14, 2025
Roberta S
Chad K, was very bubbly very professional. Did a wonderful job in coming to my house to fix my freezer. I highly recommend him. You won’t be sorry if you use him. Thank you, Chad..
Customer service response - Thank you for your positive review, Roberta! We're glad to hear Chad was bubbly, professional, and did a wonderful job fixing your freezer.
Sears Home Services on April 08, 2025
Timothy K
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 07, 2025
Suzanne T
Did not identify the underlying problem, which was the motherboard that controls the sequence, which I said was the problem. As the washer would nearly complete they cycle and would automatically repeat. He Said it was the washer tank which had broken away...not true. He told me that it wasn't worth repairing and that I should buy a new washer. He was pleasant enough but was not competent to idenify the problem. Disappointoimg, I would like to have my money returned in lighjt of
Customer service response - Thank you for your feedback, Suzanne. We're sorry to hear about your experience and the misdiagnosis. Please contact us directly so we can address this issue and assist you further.
Sears Home Services on April 03, 2025
Linda S
The technician Stephen was pleasant, knowledgeable and very professional! Very good experience great customer service !
Customer service response - Thank you for your positive review, Linda! We're glad to hear Stephen provided pleasant, knowledgeable, and professional service.
Sears Home Services on March 30, 2025
Marie F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 27, 2025
Adrian P
Ed was very friendly and took his time to diagnose and adjust things multiple times to get our repair done. Appreciated his explanations and insight
Customer service response - Thank you for your positive review, Adrian! We're glad to hear Ed was friendly and thorough, providing clear explanations and insight.
Sears Home Services on March 17, 2025
Daniel F
The technician called said I'll be there within 15 minutes and he was he was courteous neat in appearance neat with his work and did a great job
Customer service response - Thank you for your positive review, Daniel! We're glad to hear the technician was prompt, courteous, and did a great job.
Sears Home Services on February 27, 2025