65 Holmes Rd Reviews

Repairman and service was great. He listened to us explain the problem . He worked quickly to locate the source of the problem and promptly fixed it. He was also extremely polite.

I love ED my tech He’s great. However, the company he works for is HORRIBLE!!! Already had four or five compressors replaced into my fridge amongst other things that have broke! The compressor they send me every time mine breaks, is an LG compressor and it has a defect!! Sears knows it’s gonna break within 3 to 6 to 8 month's!! They Charge me $100 everytime I call when the compressor breaks knowing they’re sending me a defected compressor!! Customer Service is a joke. They don’t answer my questions. Sears Warranty has gone down the tubes! I will never buy this warranty again!!

Great customer service!

Many repair parts to putchase

Technician was great better than Customer Service Bad experience Given 7/1 8am to 12 noon changed to 6/30 same time; text message acknowledged change another text came asking to confirm 6/30 app’t did, day prior to visit confirmed day date and time on 6/30 . Waited over 3 hours finally called customer service and they told me appointment was for 7/1 told person forger what is on ur screen I’m telling you that my is for 6/30.Got so disgusted and frustrated I hung up. At 1:45P knock on my back door it’s the technician fixed the issue and reiterated to me that there has been issues with scheduling and customer satisfaction all….NEGATIVE!!!!