1201 Boston Post Rd Sp 2095 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tommy H
They were very responsive and did a great job
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service responsive and that we did a great job.
Sears Home Services on October 14, 2024
Stacy B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 13, 2024
Kevin
Technician was very knowledgeable and efficient. Took the time to be sure everything was fixed and in proper working condition.
Customer service response - Thank you for your positive feedback! We're delighted to hear our technician was knowledgeable and efficient, ensuring everything was in proper working condition.
Sears Home Services on October 10, 2024
john E
Fast reliable service
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service fast and reliable.
Sears Home Services on October 10, 2024
Alison J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 07, 2024
2515 C
The service by the first and last technician were excellent. What was not acceptable, were the 2 cancelled appointments by the technicians. They indicated that it was a reschedule on my part, which they were not as what was claimed had been confirmed by the technician as having been completed. I spent 9 hours one day waiting, and 4 hours the following day. In addition, Sears claims they do not charge you for the initial visit, but in actuality it seemed so, as the part just cost roughly $80 and the installation (labor) was almost 5 times the amount of the part for 1/2 hour work.
Customer service response - Thank you for sharing your experience and acknowledging the excellent service from our technicians. We apologize for the inconvenience caused by the canceled appointments and any confusion regarding the charges; your feedback is valuable to us, and we will work to improve our service.
Sears Home Services on October 06, 2024
dawn W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 06, 2024
chris S
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 26, 2024
Joanne Z
Scott was kind, patient, knowledgeable and polite. He deserves a raise.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Scott provided exceptional service, and we appreciate your kind words.
Sears Home Services on September 18, 2024
Mary M
Anthony was great! So nice easy to speak to and got the job done in a timely manor ! He had to fix a double oven
Customer service response - Thank you for your positive feedback! We're delighted to hear that Anthony provided excellent service and efficiently fixed your double oven.
Sears Home Services on September 17, 2024
