1201 Boston Post Rd Sp 2095 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elias S
HE WAS QUICK AND CURTIOUS.
Patrick R
Great guy. Very knowledgeable and effective.
Marj W
The service work of Robinson was great but it took two days of no show for me waiting two full days until I was told by your AI that I had to make another appointment with no reason why. The third appointment did bring Robinson to my house but he needed a part so AT LAST, on the fourth appointment, the part was installed and after10 days I had a working freezer!!! And I paid $100 deductible. I am ready to cancel my warranty because days of waiting 8 AM to 5 PM with no one coming and no explanation is unforgivable!!!
Customer service response - We apologize for the inconvenience and frustration you experienced, Marj. We're happy to hear Robinson provided great service, but we understand the scheduling issues were unacceptable. Please contact us directly so we can address your concerns further.
Sears Home Services on May 20, 2025
K W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 19, 2025
R (
He was very knowledgeable and professional. Job well done!
Customer service response - Thank you for your positive feedback! We're happy to hear that our technician provided knowledgeable and professional service.
Sears Home Services on May 19, 2025
Ed H
Professional and personable!
Customer service response - Thank you for your positive feedback! We're happy to hear you received professional and personable service.
Sears Home Services on May 15, 2025
sara R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 13, 2025
J M
Provided honest assessment of options and costs. Shared a tip to work around an issues that we didn’t want to pay to have fixed.
Customer service response - Thank you for your positive feedback! We're happy to hear that you received an honest assessment and helpful advice from our technician.
Sears Home Services on May 12, 2025
BACK E
Amazing work
Customer service response - Thank you for your positive feedback! We're happy to hear you received amazing service.
Sears Home Services on May 09, 2025
Rosemary M
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 29, 2025
