470 Lewis Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elizabeth H
Jake was polite, efficient and delivered bad news about my old washer with grace. I highly recommend Sears Home Service, ask for Jacob D.!
Customer service response - Thank you for your positive feedback, Elizabeth! We're glad to hear Jake was polite and efficient, and we appreciate your recommendation.
Sears Home Services on July 20, 2025
Marissa W
Came out the next day and quickly repaired the issue with the filter and door handle
Customer service response - Thank you for your positive feedback, Marissa! We're glad to hear our team quickly repaired the filter and door handle issue.
Sears Home Services on June 12, 2025
Sergio D
The service person was extremely knowledgeable, experienced and efficient. He greatly improved the operation of my older Craftsman lawn tractor. It runs much better.
Customer service response - Thank you for your positive feedback, Sergio! We're glad to hear our service person improved the operation of your Craftsman lawn tractor.
Sears Home Services on June 12, 2025
Shelly W
The service from the technician was good and the time it took to get an appointment was also good. However, I don’t know if the same company holds the warranty, but I’m very disappointed in the warranty coverage. The dishwasher is less than 4 years old and has rust on the door. I was told that the rust is cosmetic and not covered.
Customer service response - Thank you for your feedback, Shelly! We're glad to hear you were satisfied with the service and appointment scheduling, but we're sorry to hear about your disappointment with the warranty coverage. Please contact us directly to discuss this further.
Sears Home Services on May 26, 2025
Kevin D
I set up an appointment two days out, but was notified that an earlier appointment was available a day before that. Very nice.
Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear you were able to get an earlier appointment.
Sears Home Services on May 19, 2025
Kim F
Was very helpful and knowledgeable. Explain things to us and how everything worked Very happy with the service
Customer service response - Thank you for your positive feedback, Kim! We're glad to hear you found our service helpful and knowledgeable, and that everything was explained clearly.
Sears Home Services on May 19, 2025
Jeffrey B
Very knowledgeable repairman. Identified the problem and quickly repaired my mower
Customer service response - Thank you for your positive feedback, Jeffrey! We're glad to hear our repairman was knowledgeable and quickly repaired your mower.
Sears Home Services on May 15, 2025
Jorge P
The technician was knowledgeable and easy to talk to. The part came in early and was given the opportunity to reschedule my appointment to an earlier day without having to ask.
Customer service response - Thank you for your positive feedback, Jorge! We're glad to hear our technician was knowledgeable and that you could reschedule your appointment conveniently.
Sears Home Services on May 12, 2025
Jim T
Excellent job
Customer service response - Thank you for your positive feedback, Jim! We're glad to hear you received excellent service.
Sears Home Services on April 23, 2025
Kamakshi V
He was the best Never had such an experience before with one time fix 👍👍👍👍👍
Customer service response - Thank you for your positive feedback, Kamakshi! We're thrilled to hear you had a great experience with a one-time fix.
Sears Home Services on April 22, 2025
