470 Lewis Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mary C
Excellent service. Tech was great. Polite, personable and fixed the issue. You are lucky to have him as part of your team.
Customer service response - Thank you for your kind words; we are indeed fortunate to have such fantastic team members who deliver great service. We're thrilled to hear your issue was resolved to your satisfaction.
Sears Home Services on August 08, 2024
David B
Dan the sears repair man was Awesome did a great job fixing my tractor
Customer service response - Thank you for taking the time to leave a review! We're thrilled to hear Dan did a great job with your tractor repair.
Sears Home Services on August 07, 2024
Dan C
Great job. Fast service.
Customer service response - Thank you for your positive feedback! We're glad you're satisfied with our speedy service.
Sears Home Services on July 20, 2024
Beth S
Customer service response - A big thank you, Beth, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 17, 2024
Roman Z
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 02, 2024
Rosemary N
The technician was great. Polite, efficient, got the job done. The Sears Repair website is a nightmare. I received 10 texts for this visit. The first confirming, and the next nine canceling the appointment, rescheduling on 3 different days, and canceling them all. Yet the technician appeared at the appropriate time and said he was confused because his site said they had been out to my house 5 times. Ridiculous. And once you've made an appointment, it's impossible to speak to a human. They keep sending you back to your online appointment confirmation. I've been a maintenance contract customer for 30 years but never again.
Customer service response - We apologize for the frustration caused by our website and communication system, but are glad to hear about the positive experience with our technician. Thankable for sharing your feedback, and we’re committed to improving our service.
Sears Home Services on June 30, 2024
Joel W
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 27, 2024
Earl R
Customer service response - Thank you so much for the fantastic 5-star rating, Earl! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 25, 2024
d P
Chad was AMAZING. Very knowledgeable and I think he fixed it first time after 2 other technicians!!!
Customer service response - Thank you for your kind words! We're thrilled to hear Chad was able to solve the problem where others couldn't.
Sears Home Services on June 24, 2024
Stan G
Customer service response - Thank you so much for the fantastic 5-star rating, Stan! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 25, 2024
