470 Lewis Ave Reviews

Canceled the appointments many times over three weeks. Never the same tech when they came always a different diagnosis. No feedback about when someone will come. This service is a joke.

The technician supposedly fixed my dishwasher yesterday and told me to wait until today to run it. I just ran it. The dishwasher does not work now. All of a sudden it stopped and now the first indicator flashes red and E1 is flashing.

This is the worst service I have ever experienced. After taking off work for a full day, because the service window was 8:00am-5:00pm, I never received a phone call, and the service technician (Anthony) did not arrive. I then received 8 emails, with claims ranging from the service was complete, to it was canceled, to stating I had signed a form (the attachment would not open) confirming the service was complete, and then a receipt for charges to my credit card for service that never happened. A final email directed me to this review. I also had to work through a ridiculous phone process (multiple phone numbers and recordings/chatbots) to speak with a real person, and I need to call back tomorrow to confirm my credit card won't be charged. Right now, I have a broken appliance and a home warranty for appliance repair that appears to be useless. My only decision is whether to take the time to file a complaint with the Better Business Bureau. I gave one star on this review because zero was not possible.

The service technician was not even able to pull the wall oven out to check where the problem is. But charged for the visit. Feel, this is a rip off!

Your technician Ed found the problem with my refrigerator and repaired it. Two days later ,it stopped working. New technician is on the way.

Terrible service provider. Told me it was “ridiculous” to ask him to wear a mask in the home. Told me the part was “no longer available” on a two year old washing machine. Took my money and left. I then found the part online and ordered. Terrible, biased service.

My washer was out of commission for almost a month. I spent over $200 at the laundromats only got compensated $50. They canceled my appointment four times and two times that they came out it wasn’t fixed. I would never recommend this service to anyone nobody would reach out to help us. All you can talk to is a computer or computer like people it’s it’s a shame Sears used to be such a well-known company good company