7 Backus Ave Reviews

Read reviews from customers who used our services at 7 Backus Ave


Total reviews

213


Average Rating

4.6/5

September 04, 2026
Overall rating

Kathy O,

Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788481474328

August 07, 2026
Overall rating

Very personable! Honest and helpful

Peter L,

Customer service response - Thank you for your feedback, Peter! We're glad to hear you found our service personable, honest, and helpful.

Sears Home Services on 1786157299408

July 07, 2026
Overall rating

Jose S,

Customer service response - Thank you for the amazing 5-star review, Jose! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783472436035

July 06, 2026
Overall rating

Technician Daniel was very professional, courteous, knowledgeable and attentive.

Anthony I,

Customer service response - Thank you for your feedback, Anthony! We're glad to hear Daniel was professional, courteous, knowledgeable, and attentive.

Sears Home Services on 1783390032029

July 03, 2026
Overall rating

Tremaine came and diagnosed the issue, ordered the part and returned a week later to do the installation.

John O,

Customer service response - Thank you for your feedback, John! We're glad to hear Tremaine efficiently diagnosed the issue, ordered the part, and completed the installation.

Sears Home Services on 1783102961766

June 14, 2026
Overall rating

Fantastic service!

Patrick S,

Customer service response - Thank you for your feedback, Patrick! We're glad to hear you had a fantastic service experience.

Sears Home Services on 1781533065524

June 09, 2026
Overall rating

Jake was fabulous. He is a very good man and skilled technician. Bill

William S,

Customer service response - Thank you for your feedback, William! We're glad to hear Jake was fabulous and demonstrated his skills as a technician.

Sears Home Services on 1781039700477

June 06, 2026
Overall rating

Dara F,

Customer service response - Thank you for the amazing 5-star review, Dara! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780842300637

May 29, 2026
Overall rating

Repair man came over and fixed issue with good attitude.

Anthony R,

Customer service response - Thank you for your feedback, Anthony! We're glad to hear the repair man fixed the issue with a good attitude.

Sears Home Services on 1780092544238

April 09, 2026
Overall rating

Vincent diagnosed the refrigerator issue quickly and offered options for repair or replacement.

Lawanna W,

Customer service response - Thank you for your feedback, Lawanna! We're glad to hear Vincent quickly diagnosed the issue and provided you with repair or replacement options.

Sears Home Services on 1775832930601

April 03, 2026
Overall rating

Fast, knowledgable, friendly, but he was not able to fix my problem without a big repair bill.

david K,

Customer service response - Thank you for your positive feedback, David! We're glad to hear that our technician was fast, knowledgeable, and friendly, and that he found a cost-effective solution for you.

Sears Home Services on 1774227247210

March 15, 2026
Overall rating

Professional and courteous and knowledgeable and helpful and excellent customer service.

Julian M,

Customer service response - Thank you for your positive feedback, Julian! We're glad to hear that our service was professional, courteous, knowledgeable, and helpful.

Sears Home Services on 1773623052375

March 05, 2026
Overall rating

Janet S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1772670389737

March 04, 2026
Overall rating

Patrick W,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1772584827592

February 20, 2026
Overall rating

Barbara R,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1771547915873

January 29, 2026
Overall rating

Bob S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1769746822025

January 28, 2026
Overall rating

The gentleman that repaired my oven was excellent. He was a joy to work with. I had insurance so the repair cost me 0.

Sue C,

Customer service response - Thank you for your positive feedback, Sue! We're glad to hear that the technician was excellent and a joy to work with, and that your repair was covered by insurance.

Sears Home Services on 1769643804779

January 25, 2026
Overall rating

Repair required snowblower belt replacement. Great communication on scheduling and arrival for repair. Excellent communication about specifics of the repair, including a test run to show that it worked. I used the snowblower two days later in a major snowstorm and it worked perfectly. I’m very satisfied would definitely use Francis again.

Michael R,

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that Francis provided excellent communication and that your snowblower worked perfectly during the snowstorm.

Sears Home Services on 1769393926374

January 13, 2026
Overall rating

Dan is great and very knowledgeable in work.

Subhashish D,

Customer service response - Thank you for your positive feedback, Subhashish! We're glad to hear that Dan was great and knowledgeable during your service.

Sears Home Services on 1768353212742

January 08, 2026
Overall rating

The technician went above and beyond with his repair, explaining everything to me very clearly and servicing every aspect of the snow thrower in addition to just the part that was broken.

George F,

Customer service response - Thank you for your positive feedback, George! We're glad to hear that our technician went above and beyond, providing clear explanations and comprehensive service for your snow thrower.

Sears Home Services on 1767921779826

January 01, 2026
Overall rating

Polite and helpful. I would definitely use sears again.

Gina F,

Customer service response - Thank you for your positive feedback, Gina! We're glad to hear that our service was polite and helpful, and we look forward to serving you again.

Sears Home Services on 1767318585144

December 30, 2025
Overall rating

Scott J,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1767144238439

December 25, 2025
Overall rating

Juan C,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1766716261626

December 21, 2025
Overall rating

The Sears technician was professional, as usual. He explained what the problem was and how to prevent it from happening again. He gets the job done in a timely manner.

Stashauna N,

Customer service response - Thank you for your positive feedback, Stashauna! We're glad to hear that our technician was professional, informative, and efficient during your service.

Sears Home Services on 1766371309684

December 17, 2025
Overall rating

Kevin, my tech, was great. Knowledgeable and answered all my questions.

Patricia F,

Customer service response - Thank you for your positive feedback, Patricia! We're glad to hear that Kevin was knowledgeable and able to answer all your questions.

Sears Home Services on 1766022487900

Showing 1 - 25 reviews

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