7 Backus Ave Reviews

Read reviews from customers who used our services at 7 Backus Ave


Total reviews

213


Average Rating

4.6/5

January 01, 2026
Overall rating

Polite and helpful. I would definitely use sears again.

Gina F,

Customer service response - Thank you for your positive feedback, Gina! We're glad to hear that our service was polite and helpful, and we look forward to serving you again.

Sears Home Services on 1767318585144

December 30, 2025
Overall rating

Scott J,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1767144238439

December 25, 2025
Overall rating

Juan C,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1766716261626

December 21, 2025
Overall rating

The Sears technician was professional, as usual. He explained what the problem was and how to prevent it from happening again. He gets the job done in a timely manner.

Stashauna N,

Customer service response - Thank you for your positive feedback, Stashauna! We're glad to hear that our technician was professional, informative, and efficient during your service.

Sears Home Services on 1766371309684

December 17, 2025
Overall rating

Kevin, my tech, was great. Knowledgeable and answered all my questions.

Patricia F,

Customer service response - Thank you for your positive feedback, Patricia! We're glad to hear that Kevin was knowledgeable and able to answer all your questions.

Sears Home Services on 1766022487900

December 17, 2025
Overall rating

A true expert

bobby F,

Customer service response - Thank you for your positive feedback, Bobby! We're glad to hear that our technician was a true expert during your service.

Sears Home Services on 1766022896919

December 14, 2025
Overall rating

Efficient, friendly and effective

Valerie L,

Customer service response - Thank you for your positive feedback, Valerie! We're glad to hear that our service was efficient, friendly, and effective.

Sears Home Services on 1765767735463

December 11, 2025
Overall rating

Honest and thorough

Kenneth E,

Customer service response - Thank you for your positive feedback, Kenneth! We're glad to hear that our technician was honest and thorough during your service.

Sears Home Services on 1765507458102

December 03, 2025
Overall rating

I called for dryer repair and it was set up with an AI feature for the following day between 8 and 5. The technician phoned at about 10:30 AM to say he was in the area and would arrive in approximately 40 minutes. He showed up almost on the for of his estimate, diagnosed the problem quickly and worked quickly to solve it. I was impressed with the efficiency of the whole experience.

Courtney S,

Customer service response - Thank you for your positive feedback, Courtney! We're glad to hear that the scheduling process was efficient and that our technician provided prompt and effective service.

Sears Home Services on 1764806334092

November 16, 2025
Overall rating

Frank D,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1763346793480

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