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7 Backus Ave Reviews
Read reviews from customers who used our services at 7 Backus Ave
Total reviews
206
Average Rating
4.6/5
Kevin did a great job assessing the problem and giving us our options - awesome job!
Robert W,
Barbara E,
Joan W,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707174376691
Very personable, and seemed to be a cat lover.
delron J,
Customer service response - Thank you for your review. We appreciate your feedback and are glad to hear that our technician was personable. We value all our customers and strive to provide excellent service.
Sears Home Services on 1705391980637
Kevin was awesome! Service scheduling was quick and easy. As a technician he was extremely knowledgeable and professional providing a lot of information and advice.
Laurie L,
Customer service response - Thank you so much for taking the time to leave a review! We're delighted to hear that Kevin provided you with excellent service and that scheduling was a breeze. We appreciate your kind words and feedback.
Sears Home Services on 1707205406594
Bert R,
Customer service response - Thanks for the great rating, Bert! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1778677341836
Bob J,
Customer service response - Hi Bob, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1758504070832
It took a couple tries to get the appointment. Tried to trouble shoot and research myself but eventually got some help. Can’t beat a friendly, experienced, professional to come in and save these things from landfills.
Shane T,
Customer service response - Thank you for your positive feedback, Shane! We're glad to hear that our friendly and experienced professional was able to assist you and help save your appliance.
Sears Home Services on 1757906120630
Diane M,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1748394105528
Technician seemed to fix the problem but refused to reinstall the dishwasher as it was previously installed with extra noise insulation, so left that on the floor. He also left all broken parts on the floor for us to dispose claiming he had no way to dispose of them.
Prof. B,
Customer service response - Thank you for your feedback. We apologize for the inconvenience caused and appreciate your input on the service provided.
Sears Home Services on 1729133898719
