7 Backus Ave Reviews
Read reviews from customers who used our services at 7 Backus Ave
Total reviews
213
Average Rating
4.6/5
Kathy O,
Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788481474328
Very personable! Honest and helpful
Peter L,
Customer service response - Thank you for your feedback, Peter! We're glad to hear you found our service personable, honest, and helpful.
Sears Home Services on 1786157299408
Jose S,
Customer service response - Thank you for the amazing 5-star review, Jose! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783472436035
Technician Daniel was very professional, courteous, knowledgeable and attentive.
Anthony I,
Customer service response - Thank you for your feedback, Anthony! We're glad to hear Daniel was professional, courteous, knowledgeable, and attentive.
Sears Home Services on 1783390032029
Tremaine came and diagnosed the issue, ordered the part and returned a week later to do the installation.
John O,
Customer service response - Thank you for your feedback, John! We're glad to hear Tremaine efficiently diagnosed the issue, ordered the part, and completed the installation.
Sears Home Services on 1783102961766
Fantastic service!
Patrick S,
Customer service response - Thank you for your feedback, Patrick! We're glad to hear you had a fantastic service experience.
Sears Home Services on 1781533065524
Jake was fabulous. He is a very good man and skilled technician. Bill
William S,
Customer service response - Thank you for your feedback, William! We're glad to hear Jake was fabulous and demonstrated his skills as a technician.
Sears Home Services on 1781039700477
Dara F,
Customer service response - Thank you for the amazing 5-star review, Dara! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780842300637
Repair man came over and fixed issue with good attitude.
Anthony R,
Customer service response - Thank you for your feedback, Anthony! We're glad to hear the repair man fixed the issue with a good attitude.
Sears Home Services on 1780092544238
Vincent diagnosed the refrigerator issue quickly and offered options for repair or replacement.
Lawanna W,
Customer service response - Thank you for your feedback, Lawanna! We're glad to hear Vincent quickly diagnosed the issue and provided you with repair or replacement options.
Sears Home Services on 1775832930601
Fast, knowledgable, friendly, but he was not able to fix my problem without a big repair bill.
david K,
Customer service response - Thank you for your positive feedback, David! We're glad to hear that our technician was fast, knowledgeable, and friendly, and that he found a cost-effective solution for you.
Sears Home Services on 1774227247210
Professional and courteous and knowledgeable and helpful and excellent customer service.
Julian M,
Customer service response - Thank you for your positive feedback, Julian! We're glad to hear that our service was professional, courteous, knowledgeable, and helpful.
Sears Home Services on 1773623052375
Janet S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1772670389737
Patrick W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1772584827592
Barbara R,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771547915873
Bob S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1769746822025
The gentleman that repaired my oven was excellent. He was a joy to work with. I had insurance so the repair cost me 0.
Sue C,
Customer service response - Thank you for your positive feedback, Sue! We're glad to hear that the technician was excellent and a joy to work with, and that your repair was covered by insurance.
Sears Home Services on 1769643804779
Repair required snowblower belt replacement. Great communication on scheduling and arrival for repair. Excellent communication about specifics of the repair, including a test run to show that it worked. I used the snowblower two days later in a major snowstorm and it worked perfectly. I’m very satisfied would definitely use Francis again.
Michael R,
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that Francis provided excellent communication and that your snowblower worked perfectly during the snowstorm.
Sears Home Services on 1769393926374
Dan is great and very knowledgeable in work.
Subhashish D,
Customer service response - Thank you for your positive feedback, Subhashish! We're glad to hear that Dan was great and knowledgeable during your service.
Sears Home Services on 1768353212742
The technician went above and beyond with his repair, explaining everything to me very clearly and servicing every aspect of the snow thrower in addition to just the part that was broken.
George F,
Customer service response - Thank you for your positive feedback, George! We're glad to hear that our technician went above and beyond, providing clear explanations and comprehensive service for your snow thrower.
Sears Home Services on 1767921779826
Polite and helpful. I would definitely use sears again.
Gina F,
Customer service response - Thank you for your positive feedback, Gina! We're glad to hear that our service was polite and helpful, and we look forward to serving you again.
Sears Home Services on 1767318585144
Scott J,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1767144238439
Juan C,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1766716261626
The Sears technician was professional, as usual. He explained what the problem was and how to prevent it from happening again. He gets the job done in a timely manner.
Stashauna N,
Customer service response - Thank you for your positive feedback, Stashauna! We're glad to hear that our technician was professional, informative, and efficient during your service.
Sears Home Services on 1766371309684
Kevin, my tech, was great. Knowledgeable and answered all my questions.
Patricia F,
Customer service response - Thank you for your positive feedback, Patricia! We're glad to hear that Kevin was knowledgeable and able to answer all your questions.
Sears Home Services on 1766022487900