7 Backus Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rick S
Jermaine was awesome. Knowledgeable and friendly…courteous and happy. A breath of fresh air and a true asset to your team. Thx.
Customer service response - Thank you for your positive feedback, Rick! We're glad to hear that Jermaine was knowledgeable, friendly, and a true asset to our team.
Sears Home Services on April 22, 2025
Robin C
Service was perfect! The technician had the part in the truck and was done quick and efficiently!! A+ Although the Labor cost is outrageous!! Off the charts!!
Customer service response - Thank you for your positive feedback, Robin! We're glad to hear the service was perfect and efficient, and we appreciate your input on the labor cost.
Sears Home Services on April 14, 2025
Terésa I
This technician, Steve, was among the best we’ve ever worked with!
Customer service response - Thank you for your positive feedback, Terésa! We're glad to hear that Steve was among the best technicians you've worked with.
Sears Home Services on April 08, 2025
Bob B
Tech Dan was awesome - very knowledgeable, professional and personable. A pleasure to have work on our rider.
Customer service response - Thank you for your positive feedback, Bob! We're glad to hear that Tech Toni did an outstanding job.
Sears Home Services on March 25, 2025
Rebecca P
Was Excellent
Customer service response - Thank you for your positive feedback, Rebecca! We're glad to hear you found our service excellent.
Sears Home Services on March 23, 2025
Carl E
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 23, 2025
ANDREW H
Very professional, timely, knowledgeable, efficient. Cannot say enough good things about the technician or the service.
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 19, 2025
Shaaron C
Customer service response - Hi Shaaron, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 04, 2025
Arthur C
Great job !
Customer service response - Thank you for your positive feedback, Arthur! We're glad to hear you were pleased with the service.
Sears Home Services on February 22, 2025
Eduardo R
Skilled, professional and affable. Jermaine diagnosed the issue and did not leave until the appliance was tested to work as expected.
Customer service response - Thank you for your positive feedback, Eduardo! We're glad to hear that Jermaine provided skilled and professional service, ensuring your appliance was working as expected.
Sears Home Services on January 27, 2025
