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7 Backus Ave Reviews
Read reviews from customers who used our services at 7 Backus Ave
Total reviews
206
Average Rating
4.6/5
After waiting from 10 AM, our service call was cancelled at 4:42 with no explanation or apology and no attempt to reschedule. The service people we had seen during this time were fine, (the 5 stars) but the system was frustrating not being able to reach a live person.
C. P,
Customer service response - Thank you for your feedback, C. D. Peterson. We apologize for the inconvenience with the scheduling system and appreciate your patience and understanding.
Sears Home Services on 1737428968270
Lillian P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1737076396643
Prompt, professional, quick fix of 15-year-old dryer at reasonable price. Very satisfied customer.
Steve B,
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear that you were satisfied with the prompt and professional service for your dryer.
Sears Home Services on 1736467742739
Martin C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1736081056238
Dia R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1735176601134
Mike M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1734659342879
Kevin was top notch
Daniel A,
Customer service response - Thank you for your positive feedback, Daniel! We're glad to hear that Kevin provided top-notch service.
Sears Home Services on 1734274208477
Jermaine is extremely kind, reliable and capable and gave me great confidence in Sears repair service.
Kim P,
Customer service response - Thank you for your wonderful review, Kim! We're thrilled to hear that Jermaine provided kind and reliable service, and we're glad you have confidence in Sears repair service.
Sears Home Services on 1734053101597
Daniel P. did a great job with snow blower tune up and explained how to tighten the belt in case the auger cable loosened.
Rich T,
Customer service response - Thank you for your positive feedback, Rich! We're glad to hear that Daniel P. did a great job and provided helpful explanations for your snow blower.
Sears Home Services on 1733288151096
Donna L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1732184082311
