7 Backus Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donna L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 21, 2024
Regina I
Jermaine was professional and worked steadily till complete. Would have him back any time. Just upset no one came sooner - waited nearly a month.
Customer service response - Thank you for your positive feedback, Regina! We're glad to hear Jermaine provided professional service, and we apologize for the delay in scheduling.
Sears Home Services on November 19, 2024
Emily M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 13, 2024
David E
Would have rated a six if I could have, took time to clearly explain all steps taken.
Customer service response - Thank you for your wonderful review, David! We're thrilled to hear that you appreciated the clear explanations provided during your service.
Sears Home Services on November 12, 2024
Nicole
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 06, 2024
John P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 03, 2024
David P
Appointment time promptly kept. Courteous, knowledgeable technician.
Customer service response - Thank you for your positive feedback, David! We're glad to hear that our technician was prompt, courteous, and knowledgeable.
Sears Home Services on November 03, 2024
Nicole C
The technology (Jermaine) was very knowledgeable, showed up on time, solved the problem with my refrigerator efficiently, cleaned up behind himself, offered useful suggestions and just overall did a great job!
Customer service response - Thank you for your fantastic review! We're thrilled to hear that Jermaine provided knowledgeable and efficient service, and we appreciate your kind words.
Sears Home Services on October 14, 2024
miggy1994
A gentleman. Very knowledgeable
Customer service response - Thank you for your kind words! We're pleased to hear about your positive experience with our knowledgeable technician.
Sears Home Services on October 10, 2024
Marianne F
The service provided today by Jermaine was THE BEST ever since I bought this washer many years ago ! Outstanding verbal communication , explanations and politeness ! Wish I could add another five stars !!!
Customer service response - Thank you for your wonderful review! We're delighted to hear that Jermaine provided exceptional service and communication, and we truly appreciate your kind words.
Sears Home Services on September 26, 2024
