7 Backus Ave Reviews

Read reviews from customers who used our services at 7 Backus Ave


Total reviews

206


Average Rating

4.6/5

March 15, 2026
Overall rating

Professional and courteous and knowledgeable and helpful and excellent customer service.

Julian M,

Customer service response - Thank you for your positive feedback, Julian! We're glad to hear that our service was professional, courteous, knowledgeable, and helpful.

Sears Home Services on 1773623052375

March 05, 2026
Overall rating

Janet S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1772670389737

March 04, 2026
Overall rating

Patrick W,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1772584827592

February 20, 2026
Overall rating

Barbara R,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1771547915873

January 29, 2026
Overall rating

Cole 4,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1769746822025

January 28, 2026
Overall rating

The gentleman that repaired my oven was excellent. He was a joy to work with. I had insurance so the repair cost me 0.

Sue C,

Customer service response - Thank you for your positive feedback, Sue! We're glad to hear that the technician was excellent and a joy to work with, and that your repair was covered by insurance.

Sears Home Services on 1769643804779

January 25, 2026
Overall rating

Repair required snowblower belt replacement. Great communication on scheduling and arrival for repair. Excellent communication about specifics of the repair, including a test run to show that it worked. I used the snowblower two days later in a major snowstorm and it worked perfectly. I’m very satisfied would definitely use Francis again.

Michael R,

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that Francis provided excellent communication and that your snowblower worked perfectly during the snowstorm.

Sears Home Services on 1769393926374

January 13, 2026
Overall rating

Dan is great and very knowledgeable in work.

Subhashish D,

Customer service response - Thank you for your positive feedback, Subhashish! We're glad to hear that Dan was great and knowledgeable during your service.

Sears Home Services on 1768353212742

January 08, 2026
Overall rating

The technician went above and beyond with his repair, explaining everything to me very clearly and servicing every aspect of the snow thrower in addition to just the part that was broken.

George F,

Customer service response - Thank you for your positive feedback, George! We're glad to hear that our technician went above and beyond, providing clear explanations and comprehensive service for your snow thrower.

Sears Home Services on 1767921779826

January 01, 2026
Overall rating

Polite and helpful. I would definitely use sears again.

Gina F,

Customer service response - Thank you for your positive feedback, Gina! We're glad to hear that our service was polite and helpful, and we look forward to serving you again.

Sears Home Services on 1767318585144

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