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7 Backus Ave Reviews
Read reviews from customers who used our services at 7 Backus Ave
Total reviews
206
Average Rating
4.6/5
Excellent technician who arrived on time, fixed our fridge, had a very clean workspace and was very friendly!
Jean R,
Customer service response - We're thrilled to hear about your positive experience with our technician and the service on your fridge. Thank you for taking the time to leave this wonderful review!
Sears Home Services on 1720150702970
Terri M,
Customer service response - A big thank you, Terri, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720154495047
ron N,
Customer service response - A big thank you, ron, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719550229505
Friendly, extremely knowledgeable about the refrigerator, didn't waste time, got to work and repaired the problem.
Noreen K,
Customer service response - Thank you for recognizing our efficiency and expertise. We're thrilled we could get your refrigerator working promptly.
Sears Home Services on 1719475149773
Knowledgable, friendly, personable and a true expert at his craft. Explained the fix, both causes and remedies, as the repair unfolded. Quick and thorough. Cannot ask for more.
Andrew D,
Customer service response - Thanksgiving for your kind words and detailed feedback. We're thrilled to hear you had a positive experience with our service!
Sears Home Services on 1719475554295
Very efficient and informative.
bonnie H,
Customer service response - Thank you for your kind words; we're thrilled to hear you found our service efficient and informative.
Sears Home Services on 1719284710493
The service technician was super helpful and very informative about my specific unit. He was on time, communicative and very professional. Thank you!
Dawny P,
Customer service response - We're thrilled to hear about your positive experience with our technician. Thank you for taking the time to leave us this wonderful review!
Sears Home Services on 1719284316061
Jermaine is the best technician. Always fixes my fridge when needed.
slbudnik,
Customer service response - Thank you for recognizing Jermaine's hard work and expertise. We're glad he could successfully fix your fridge.
Sears Home Services on 1719284623727
Every-time I’ve had a repair issue I’ve had the same great technician(Jermaine) who arrives on time, quickly and fairly assesses the situation. This last time today, our 20 year old freezer is beyond repair. Repairing it would be far more money than getting a new one. He communicates clearly and gives various options to consider. Honest and a nice guy.
Tim W,
Customer service response - Thank you for acknowledging Jermaine's consistent professionalism and honesty. We're glad he could help with your decision regarding the freezer.
Sears Home Services on 1719284654456
He was quick, nice and clean.
Theresa H,
Customer service response - Thank you for appreciating our prompt and courteous service. We're glad you were satisfied with our clean work.
Sears Home Services on 1718156171261
