Appointment Lookup
802-552-4364
7 Backus Ave Reviews
Read reviews from customers who used our services at 7 Backus Ave
Total reviews
206
Average Rating
4.6/5
Every-time I’ve had a repair issue I’ve had the same great technician(Jermaine) who arrives on time, quickly and fairly assesses the situation. This last time today, our 20 year old freezer is beyond repair. Repairing it would be far more money than getting a new one. He communicates clearly and gives various options to consider. Honest and a nice guy.
Tim W,
Customer service response - Thank you for acknowledging Jermaine's consistent professionalism and honesty. We're glad he could help with your decision regarding the freezer.
Sears Home Services on 1719284654456
He was quick, nice and clean.
Theresa H,
Customer service response - Thank you for appreciating our prompt and courteous service. We're glad you were satisfied with our clean work.
Sears Home Services on 1718156171261
Jermaine was friendly, knowledgeable, and fixed the issue promptly
Leslie O,
Customer service response - Thank you for your kind words about Jermaine! We're thrilled to hear he was able to resolve your appliance issue quickly and efficiently.
Sears Home Services on 1717601688639
Great tech guy; knowledgeable, nice and compassionate. The internal part of the company is a zero. Not his fault he works for incompetent management and a poorly company.
Patrick R,
Customer service response - Thank you for acknowledging our technician's skills and demeanor; we apologize for any issues with our internal processes and are committed to improving. Your feedback is invaluable to us.
Sears Home Services on 1716344137417
Tech got job done- very pleasant & helpful
bbean44,
Customer service response - We appreciate your feedback and are thrilled to hear our technician provided pleasant and helpful service. Thank you for choosing us for your appliance repair needs.
Sears Home Services on 1716343964687
Keith showed up when promised, diagnosed issues and performed services with friendly professionalism. Highly recommend and will call upon Sears if future needs arise. Thank you!!
Chris Y,
Customer service response - A big thank you, Chris, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711685730764
seth,
Customer service response - Thank you so much for the fantastic 5-star rating, seth! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711685797802
Angela M,
Customer service response - Thank you so much for the fantastic 5-star rating, Angela! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1709859453487
Edward was personable and efficient.
Pam H,
Customer service response - Thank you for sharing your experience with Edward; we truly appreciate your feedback.
Sears Home Services on 1709511741202
Friendly, knowledgeable, professional. Be prepared to be flexible with the updated arrival time you receive. It is always an approximated time, conditioned by the length of prior appointments. Well-experienced technicians; you can trust your repair.
Max R,
Customer service response - Thank you for sharing your experience with us. We apologize for any inconvenience caused by the flexibility needed for our arrival times due to prior appointments. We appreciate your trust in our well-experienced technicians.
Sears Home Services on 1709314779090
