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7647 W 88th Ave Reviews
Read reviews from customers who used our services at 7647 W 88th Ave
Total reviews
210
Average Rating
4/5
Mary I,
Customer service response - Hi Mary, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1760576494004
After not fixing the issue on the first try and a couple cancellations by Sears, a technician finally arrived that could fix my issue. All seems to be working well
Jill W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1733419608728
Bob W,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1721392191313
No call or text before arrival
Dale F,
On time,friendly,and very knowledgeable!!!
John L,
A monthly payment plan for one year was offered at a decent rate, however, the plan would not cover the appliance (stove) needing repair--which I thought was ridiculous. Therefore, I declined the service plan and had to pay the $119. diagnostic fee upfront and did not even order the repair which was approximately $450. since the stove is still working fine (repair is a crack in the oven door glass) Not a Happy Camper!
Kathy L,
Customer service response - We apologize for any confusion regarding the service plan, Kathy. Thank you for your feedback, and we appreciate you bringing this to our attention.
Sears Home Services on 1728192703082
Zach, the tech who fixed our microwave was a 5/5. Very professional and efficient. But it took almost two months to get the appointment completed. The initial appointment was three weeks out from the initial claim and on the day it was scheduled we got a text at 10:30 am saying it was rescheduled for almost a month later. They won’t provide you with a specific time frame until the day of the appointment so we cleared our calendars for nothing.
Lane W,
Customer service response - We apologize for the scheduling issues you encountered. We're glad to hear Zach provided excellent service, and we appreciate your feedback.
Sears Home Services on 1726979476273
Scheduled 8-12. Showed up around 3:45. No text. No phone message.
Roger L,
Customer service response - We apologize for the inconvenience, Roger. This is not the experience we want for our customers. Thank you for your feedback.
Sears Home Services on 1725587234953
Kory did a nice job. No complaints with him! However, the 8-5 window for service is not ok, and will be the reason I'm not a return customer.
Jaime J,
No change in machine. Man tan an empty load no clothes told me it was fine. Just washed a load and it still is NOT spinning water out
Rachelle V,
Customer service response - We apologize for the trouble you've faced, Rachelle. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1783469404008
