7647 W 88th Ave Reviews

Sears is pretty good until you have to replace an item, then the trail of frustration begins. It's been since March, now October that we've been trying to get our replacement coupon for our range and they finally told us, "sorry..." So we are cancelling with Sears. Their technicians are efficient and I'll give them a 5, but their administrative staff, are needing to go back to sears instead of Transform, the new company that Sears became. Too bad.

Once again, the Sears technician saved the day with our dryer for the 2nd time in 3 months. However, the Sears Home Services product is terrible. In May we tried to get our dryer fixed and our order was assigned to a company that had gone out of business. Now that work order is stuck in an open state and we have to trick Sears Home Services into sending someone out by scheduling a "paid" visit and then forcing the tech to call the office and alter the visit to "covered by service plan". This has gone on for 3 months. Fix your systems and make a dryer that doesn't break every 2 months!!!!

Technician didn’t fully assess all areas of our HVAC unit. He claimed that the reusable filter, which we clean regularly, was the cause of our coils freezing up on our A/C. After several hours (not to mention, the several weeks the service took to get here) of “thawing” out, the coils are still frozen. I will be calling back to to have another technician assess.

Technician, was here 20 minutes. The Ice Maker was not replaced as requested, and is still leaking water inside the freezer. Had to schedule another service.

Did not properly diagnose so our appliance is still not fixed.

Looked like he just looked at the furnace with a flshlight, He never mentioned the attached humidifier or if the humidifier pad is full f hard water deposits,

He was not qualified to do the repair. The first time, he came out he let us know that he was not a refrigerator repair man, ordered a part came back a week later still not a qualified refrigerator repair man. The refrigerator is still not working. It is ridiculous to send him out when he doesn’t even know how to work on refrigerators.

awful service. Just passes me over to automated systems. terrible

Well let's see I'm going 3 weeks without a washer everyday I was told the part was coming the part was coming and never came and then finally it did unexpected I was told that they would bring the part and then long behold it was mailed to me so I called them to let them know the part was here finally they made it out today I did have an appointment yesterday but apparently the repairman called off so it wasn't done he comes out today tells me oh it's another part now and that they can't see me or do anything about it until next month I can't wait like that I have a full house to run so yeah you need to get it together it's horrible I will never I hope I will never have to use your service again thank you

4 days i have rinsed each day because I was assured I was going to have a repairman come THAT DAY - NOW the " system" says 3 MORE DAYS to get the part - OMG -any OTHER REPAIR SVC would have been done the 1st day - NEVER AGAIN - SEARS NO LONGER MEANS GOOD ANYTHING!