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1235 Colusa Ave Reviews
Read reviews from customers who used our services at 1235 Colusa Ave
Total reviews
258
Average Rating
4.8/5
Refrigerator Repair
Excellent service, courteous, very knowledgeable and professional J. Johnson
John J,
Gridley, CAExcellent Service Tech
John is an extrarordinary service technician. He has a deep knowledge about all products that are out there on the market. He took care of our new LG top load washer, got quickly to the source of the diagnosis even before he arrived and went the extra mile coordinating a part that we needed to get the washing machine back in top working order. In addition, he advised future care that would ensure its continued working success. Thanks John!
Collin C,
N San Juan, CAGreat support and service
I am impressed with the technician and their professionalism. Courteous and thorough. Thank you Sears home services for sending the right person for the job. Completed fast and left in working order.
Nathaniel E,
Brownsville, CAWashing machine fixed
Very polite person
Angelica C,
Knights Land, CAGreat communication
Justice was great at communicating throughout the visit. He called with a heads up when he was heading to my house, and explained the issue and my options thoroughly.
Jo G,
Nevada City, CAQuiet, Quick, Good
He was right on time; found the difficulty (a faulty hose); kept me informed; and got the job done.
Bruce J,
Olivehurst, CAGreat customer service - thanks Justice!
Justice took out all the food and drawers, and after he was done he put them all back in very neatly!
Diane M,
Nevada City, CARonald was great but Sears Service Protection is terrible
Ronald was a great technician who went out of his way to help us but the Sears Service Protection Plan is unacceptable and does not function like they say it does. Next week will be two months with no hot water and the people you talk to have me in an endless loop. They won't give you a telephone number to talk to a person and when you finally find one, they shuffle you from one person to another. Their latest ploy is to say that I don't have a Master Protection Plan which I have in hand. After nearly two months, Ronald was finally able to get to someone who seems to be working on this problem. If you are considering buying a Master Protection Plan from Sears, please think it through. This headache is not worth it.
Deborah B,
Nevada City, CAA/C repair.
Thank you Lawson. Sears your technician is the best. I hope I get Lawson on the next service.
Kenneth W,
Oroville, CALawson was Great, our warranty not so much!
Lawson was knowledgeable, kind, understanding and helpful. He was able to find the problem quickly and explain it. Sadly our warranty didn't cover the leak-in our A/C that has been fine for 15 years, had Sears maintenance checks done, but now there's a leak and it's not covered? Just frustrating! Would require new plumbing they say? But again, has worked fine all this time??? Not happy with Sears warranty!
Carmela E,
Marysville, CA