3501 S Mooney Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Aurora H
Very thorough and professional. A pleasant service visit. Thank you
Customer service response - We're so glad to hear you had a positive experience with our service. Thank you very much for your kind words!
Sears Home Services on June 19, 2024
Jacqueline S
Isaac was very professional. Very happy with his work
Customer service response - Thank you for your kind words about Isaac and his professionalism. We're glad you're happy with his work!
Sears Home Services on June 10, 2024
Sam M
Omar was reliable and knowledgeable! Thank you for repair my washer machine.
Customer service response - We're so glad to hear Omar provided you with reliable and knowledgeable service for your washer machine repair. Thank you for your feedback!
Sears Home Services on June 07, 2024
Cheryl B
Customer service response - A big thank you, Cheryl, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 05, 2024
Christina T
The first tech that was sent out 05/30/24 didn't have a ladder that was tall enough to reach the second floor. Perhaps the service request should have an option on it as to how many stories tall a house is, or whoever writes up the service call should look at google maps elevations to see what the tech would be up against. That way you won't make unnecessary trips, that are costly on both peoples part, the customer and you. That being said Adrian was wonderful, very helpful, and explained what had happened and what he did to fix the problem. So I give five stars to Adrian and three stars to the service writer and Benito because Benito failed to mention that an extension ladder was necessary.
Customer service response - Thank you for your feedback and suggestion; we apologize for the oversight regarding the ladder and will look into improving our service request process. We're delighted to hear about your positive experience with Adrian and will share your compliments with him.
Sears Home Services on June 05, 2024
Jose J
Customer service response - A big thank you, Jose, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 05, 2024
greg M
Customer service response - Thank you so much for the fantastic 5-star rating, greg! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 03, 2024
Joe E
Gabriel was very capable. He was very friendly and explained details of the repair.
Customer service response - Thank you for your kind words. We're glad Gabriel could help and provide you with detailed explanations of the repair process.
Sears Home Services on June 03, 2024
Hilda L
Rob, was very knowledgable and professional! He was very thorough, took his time and explained the issue and repair very well!
Customer service response - Thank you for your positive feedback on Rob's professionalism and thoroughness. We're pleased he could effectively explain and resolve the issue for you.
Sears Home Services on May 28, 2024
joey M
Very knowledgeable and Great tech showed the possible issues and reasons why they happen really attentive to detail I was very happy with his service Thanks ROB D with Sears
Customer service response - Thank you for acknowledging Rob D's expertise and attention to detail. We're thrilled to hear you were happy with his service!
Sears Home Services on May 28, 2024
