3295 E Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sparkle
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 31, 2024
Mary O
Customer service response - A big thank you, Mary, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 25, 2024
Jad D
Brian and Rancarlos (previous visit)was courteous , professional and knowledgeable. Thank you.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Rancarlos.
Sears Home Services on July 25, 2024
c.j. R
Rancarlos is knowledgeable and professional. I had problems with trying to understand the woman on the phone; English is not her first language, but Rancarlos knows how to fix refrigerators. I'll never by another LG fridge again and can hardly wait to dump mine.
Customer service response - Thank you for highlighting Rancarlos' professionalism and expertise. We apologize for any communication difficulties and are here to support your appliance repair needs.
Sears Home Services on July 24, 2024
Randy E
The repair man was great. fixed the issue fast was onetime and left everything clean. I would use them again
Customer service response - Thank you for sharing your positive experience! We're glad to hear you were satisfied with our service and look forward to helping you again in the future.
Sears Home Services on July 19, 2024
Lisa G
Brian is Very nice and knowledgeable
Customer service response - Thank you for your kind words! We pride ourselves on having knowledgeable staff to serve you.
Sears Home Services on July 17, 2024
John Y
Great, all the way around. Would definitely call again for further issues. Had questions over the phone. That could not be resolved because there is no person to talk to. Your menu has recently changed. Did not address any of the issues I had?
Customer service response - Thank you for your praise and feedback. We apologize for the inconvenience with our phone service and are working to improve communication for our valued customers.
Sears Home Services on July 17, 2024
Rolando G
Technician located the problem quickly (broken cable) and replaced parts.
Customer service response - Thank you for sharing your positive experience; we're glad our technician could resolve the issue efficiently. Your feedback is greatly appreciated!
Sears Home Services on July 15, 2024
Allison K
Customer service response - Thank you so much for the fantastic 5-star rating, Allison! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 09, 2024
Richard J
Outstanding service and technical knowledge. I was explained the entire process and what was being done
Customer service response - Thank you for recognizing our service and the efforts we put into explaining the repair process. We appreciate your feedback!
Sears Home Services on July 04, 2024
