3295 E Main St Reviews
Read reviews from customers who used our services at 3295 E Main St
Total reviews
242
Average Rating
4.7/5
Nader A,
Customer service response - Hi Nader, thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1749779286529
Nancy H,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1748564323828
Beverly G,
Customer service response - Hi, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1744243957032
Marcus C,
Diagnose what wrong with refrigerator
joy P,
Customer service response - We apologize for any inconvenience, Joy. Thank you for your feedback, and please contact us directly so we can assist you further with your refrigerator issue.
Sears Home Services on 1769746604297
We requested repair service for our washer to diagnose water leak that irregularly appeared several days after use. About a cup or two amount of water had to be soaked with a rag along the left side of the washer. The leak could not be diagnosed/corrected and appeared again two days later after the washer was used. Very frustrating!
George H,
Customer service response - We apologize for the frustration with the unresolved leak, George & Harriet. Thank you for your feedback, and please contact us directly so we can work on resolving this issue for you.
Sears Home Services on 1761267047142
I was able to get an appointment on short notice and the tech showed up on time, however was my able to find the source of my fridge shorting out, so I paid the fee and still have a broken fridge. No solution
Andrew R,
Customer service response - We apologize for the unresolved issue with your fridge, Andrew. We appreciate your feedback and will work on improving our diagnostic process to better assist you in the future.
Sears Home Services on 1755570249824
Repair is taking too long, we wait weeks and weeks for the repair
Eileen K,
Customer service response - We apologize for the delay in your repair process. Thank you for your patience, and please contact us directly so we can assist you further.
Sears Home Services on 1728801279940
We need the tech to come back all the lights are not working again
Lawrence A,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1760488317227
Overcharged for parts. Technicians do a great job.
Erich K,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1758503951874