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22100 Hawthorn Blvd Reviews
Read reviews from customers who used our services at 22100 Hawthorn Blvd
Total reviews
310
Average Rating
4.5/5
Cecile V,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1760317086226
Did a great job, oven works right again. Thanks
david C,
Customer service response - Thank you for your feedback, David! We're happy to hear that your oven is working properly again.
Sears Home Services on 1760316668397
James K,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1760061095366
Dennis D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1759193130769
Barry called around 10 am during g the 8 am - noon window and told me he was running behind schedule and wouldn’t arrive till after lunch. We received a notification he would arrive a little after 2 pm and he did arrive. He was dressed in his Sears blue uniform and was polite and professional. He spent about one hour taking apart the lower part freezer Part and unscrewed the backing of the unit. He allowed me time to clean the bins and was patient to wait to help me install them back. He showed me the cost of repairs which would include a new compressor and total would have cost $1,300. So for $129 one hour of Barry’s time and service, he was able to get rid of the noise we were hearing. For that estimate we know we will plan to buy a new refrigerator asap before this compressor completely dies. The last compressor was installed Nov of 2018 and I bought the Kenmore Elite model in July of 2015. The 2nd compressor lasted twice as long as the original one. I was so thankful I was able to go online to book today’s appointment for the next day. I expected to wait a few weeks or a month. The price we paid was for the diagnostic and was well worth the one hour time.
Janet L,
Customer service response - Thank you for your detailed feedback, Janet! We're happy to hear that Barry provided polite and professional service, and that you found the diagnostic visit valuable.
Sears Home Services on 1759113438382
Fernando H,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758845902253
The technician is very knowledgeable and Nice.
Luz K,
Customer service response - Thank you for your feedback, Luz! We're happy to hear that you received knowledgeable and nice service from our technician.
Sears Home Services on 1758674059095
Nivin M,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1758246312842
Air conditioning
Tami V,
Customer service response - Thank you for your feedback, Tami! We're happy to hear about your positive experience with our air conditioning service.
Sears Home Services on 1757905561960
Wendell was very professional and courteous. I appreciated his promptness as well.
Robin C,
Customer service response - Thank you for your feedback, Robin! We're happy to hear that Wendell provided professional, courteous, and prompt service.
Sears Home Services on 1757642258000
