22100 Hawthorn Blvd Reviews
Read reviews from customers who used our services at 22100 Hawthorn Blvd
Total reviews
310
Average Rating
4.5/5
quick work and friendly advice!! Thank you
Lora S,
Customer service response - Thank you for your review! We are glad to hear that we were able to provide quick and friendly service along with helpful advice. We appreciate your feedback!
Sears Home Services on 1705392527901
Larry R,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175597674
Liz,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707175597669
Great Customer Service from Jose. We use to have a home appliance repair warranty. Their service people were Rude, Not Respectful of us the customer and provided POOR Service. I cancelled them and called you.
Victor M,
Customer service response - Thank you for your feedback, Victor! We're happy to hear that Jose provided great customer service.
Sears Home Services on 1767661314722
He did not give me enough time to answer door. He acted like he was in big hurry even though he arrived at my house 30 min early.
Valerie N,
Customer service response - Thank you for your feedback, Valerie! We apologize for the early arrival and any inconvenience it caused. We appreciate your input and will work on improving our scheduling practices.
Sears Home Services on 1764555679823
Howard M,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1762738943412
berry was top notch the price was to high
frank D,
Customer service response - Thank you for your feedback, Frank! We're happy to hear that Berry provided top-notch service. We apologize if the pricing was higher than expected.
Sears Home Services on 1760316906509
He was efficient. Knowledgable. and capable. Excellent employee. The AI usage by Sears is ridiculous;. They need to have customer service people available. This will be their downfall. You can never reach a person to answer a question - tell them your part did not arrive, etc.
Nancy O,
Customer service response - Thank you for your feedback, Nancy! We're happy to hear about the efficient and knowledgeable service you received. We apologize for the inconvenience with our AI system and appreciate your input on improving customer service accessibility.
Sears Home Services on 1758845564438
Ana R,
Customer service response - Thanks for the great rating, Ana! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1726022919695
herman F,
Customer service response - Thank you for your feedback, Herman. We're sorry your experience wasn't perfect and would appreciate any suggestions you have for improvement.
Sears Home Services on 1778842859795