22100 Hawthorn Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jim F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 10, 2024
muddy M
Quick and efficient maintenance of old gas furnace
Customer service response - Thank you for your feedback! We're happy to hear that the refrigerator repair was quick and efficient.
Sears Home Services on November 03, 2024
Carletta H
The technician Martin was amazing!! Very knowledgeable regarding the repair of our washing machine. Sears sent a previous technician out 5 days before and he was mediocre to say the least. I’m being kind by not mentioning his name. Martin made up for the previous blunders. Thanks Martin for your expertise and professionalism.
Customer service response - Thank you for your feedback, Carletta! We're thrilled to hear that Martin provided excellent service and made up for the previous experience. Your comments are appreciated as we strive to improve.
Sears Home Services on November 03, 2024
Lisa G
Our technician was awesome! Finally 1 (out of all 5!) that knows what he’s doing!!! This entire process took 4, YES FOUR, MONTHS! Technician GREAT! Everyone else I’ve dealt with needs to be TRAINED OR FIRED! Again, TECHNICIAN THAT CAME TODAY & FIXED WAS AWESOME!
Customer service response - Thank you for your feedback, Lisa. We're thrilled to hear that the technician provided excellent service, but we're sorry for the delays and previous experiences. Your comments will be considered as we work to improve our service.
Sears Home Services on October 29, 2024
James S
need more people like him
Customer service response - Thank you for your feedback, James! We're happy to hear that our team member made a positive impression.
Sears Home Services on October 27, 2024
Huma K
very professional and work done completely.
Customer service response - Thank you for your feedback! We're pleased to hear that our team provided professional service and completed the work to your satisfaction.
Sears Home Services on October 24, 2024
Emy S
Thorough , explained well and knowledgeable of her job. Made adjustments and repaired my microwave efficiently. Thank you .
Customer service response - Thank you for your feedback, Emy! We're delighted to hear that our technician provided thorough service and efficiently repaired your microwave.
Sears Home Services on October 17, 2024
Kathy S
Cesear has worked on my heater/ AC unit previously and always does such a thorough job!!! He is timely and efficient performing his work. Thank you Cesear!!!
Customer service response - Thank you for your feedback! We're thrilled to hear that Cesear consistently provides thorough and efficient service on your heater/AC unit.
Sears Home Services on October 15, 2024
katherine G
Excellent service, friendly repair person
Customer service response - Thank you for your feedback! We're delighted to hear that you received excellent service from our friendly repair person.
Sears Home Services on October 15, 2024
kingsley A
He is devoted to his work, he is a listener and he explains things very clear
Customer service response - Thank you for your feedback! We're pleased to hear that our technician's dedication and clear communication made a positive impression.
Sears Home Services on October 13, 2024
