Appointment Lookup
802-552-4364
22100 Hawthorn Blvd Reviews
Read reviews from customers who used our services at 22100 Hawthorn Blvd
Total reviews
310
Average Rating
4.5/5
Went online and set up appointment with my Sears insurance through cinch. Couple days later Wendel came over and inspected my refrigerator. He vacuumed out under the front, i had already vacuumed out the under back side. He took some temperature readings, and after inputting the data, figured out, it was likely the thermostat defrost and defrost control, and he ordered them and we set up another appointment in a week. The parts hadn't yet arrived, I looked online and saw they would be here before 2 days. Rescheduled and Adam arrived yesterday. Emptied the freezer, he steamed the frost out and replaced new for old parts.. He told me to keep an eye on it for the next couple weeks, and if it's continuously running, to call back as some other part will also need replacement. The fridge is cooler but i'm waiting to see if it gets cool enough. Both technicians; Wendel and Adam were nice people that seem to know what was needed.
Twilight S,
Customer service response - We appreciate you sharing your experience with Wendel and Adam, and we're glad they could assist with your refrigerator issue. Keep us posted on its performance, and we’re here if you need further assistance.
Sears Home Services on 1711355835643
Very friendly and knowledgeable!
Open D,
Customer service response - Thank you for your kind words! We're glad to hear you had a positive experience with our service.
Sears Home Services on 1711420948224
Very friendly and knowledgeable!
Allen G,
Customer service response - We're thrilled to hear you found our team friendly and knowledgeable! Thank you for sharing your positive experience.
Sears Home Services on 1711420951072
Very nice and informative
Linda S,
Customer service response - Thank you for your kind words; we're glad you found our service informative and to your satisfaction.
Sears Home Services on 1711076636293
Great! Customer service 😊
Laura B,
Customer service response - Thank you for the kind words! We're thrilled to hear you enjoyed our customer service.
Sears Home Services on 1710811364870
Bradshaw J,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1710744076958
courteous. Explained well. polite. efficient.
Ken G,
Customer service response - Thank you for your review! We are pleased to hear that our service was courteous, well-explained, polite, and efficient. We appreciate your feedback.
Sears Home Services on 1710128220475
Mehrdad T,
Customer service response - A big thank you, Mehrdad, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710128957327
Very helpful and respectful, good experience
Denise H,
Customer service response - Thank you for your kind words! We are glad to hear that you had a positive experience with our service.
Sears Home Services on 1709778516654
Technician Wendell diagnosed the problem with our refrigerator and ordered the correct replacement part. He then returned to install this part. Refrigerator now works just fine, once again. Nice to have a tech of this caliber.
Michael,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Wendell was able to fix your refrigerator and that it is now working properly again.
Sears Home Services on 1709142463323
