40710 Winchester Rd Reviews
Read reviews from customers who used our services at 40710 Winchester Rd
Total reviews
476
Average Rating
4.8/5
Ron was on time, polite and knew his job. He quickly identified the issue with my a/c and made the repair. I was pleased with his service and would recommend him to anyone in need of a/c repair.
P,
Customer service response - Thank you for your positive feedback and recommendation! We're delighted to hear that Ron provided timely and effective service for your a/c repair.
Sears Home Services on 1726979002046
Arturo is a very polite, cheerful, professional and knowledgeable technician. He was on time for his appointment, worked fast and efficiently, and we are very happy with his performance. Kudos to Sears for having such a great employee! Thank you!
Edwin J,
Customer service response - Thank you for your wonderful feedback! We're delighted to hear that Arturo provided you with such a positive experience, and we appreciate your kind words about our team.
Sears Home Services on 1726979084835
The technician did a great job. My only complaint is when you call, you are talking to people in India! My washer is 3 years old and I have had 5 service calls. Thank God I have a warranty. I wish Sears would make their products in America!
Steve F,
Customer service response - Thank you for your feedback and 5-star rating! We're glad to hear the technician did a great job, and we appreciate your input regarding our service process.
Sears Home Services on 1726625921956
Rosi H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1726452784235
Very professional and efficient
joanne A,
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service professional and efficient.
Sears Home Services on 1725765553021
Arturo was a pro. He came and checked out our washer drainage issue and gave us an estimate within 10-15 minutes. He had the washer water pump part in his truck and replaced the malfunctioning part, tested, and put everything back in order. The best money I've spent in a while. Hopefully, the washer will last another 8 years. As for the work warranty, 30 days is a bit stingy, but in no way reflects the technician's work or skill. Sears needs to rethink their service policies. I hope that their service policies don't reflect how they treat their employees or customers as a corporation.
Thu J,
Customer service response - Thank you for your detailed feedback and kind words about Arturo's professionalism and efficiency. We appreciate your input on our service policies and will take it into consideration.
Sears Home Services on 1725499284636
Nila E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1724900050472
Charlotte L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724900050432
Kelly K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724565297842
Great service!
Joseph O,
Customer service response - Thank you for your positive feedback! We're thrilled to hear you had a great experience with our service.
Sears Home Services on 1724566908087