40710 Winchester Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tom O
Mike was awesome. He checked out the problem. He showed me what was wrong and what it would cost to fix it. He was patient with us as we worked the issues to pay the bill. Dyer is good as almost new!
Customer service response - Thank you for the 5-star review! We're glad to hear that Mike was awesome, patient, and helped get your dryer working like new.
Sears Home Services on June 15, 2025
Herb T
Excellent service. On time, pleasant and efficient.
Customer service response - Thank you for the 5-star review! We're glad to hear our service was on time, pleasant, and efficient.
Sears Home Services on June 15, 2025
Timothy F
Service technician was on time and provided updates prior to arrival. Was personable, courteous and efficient. Problem was resolved in approximately 30 minutes, which brings us to the only negative aspect which was cost. Original minimum service call estimate was for $134 which would be applied to any repairs completed. I had provided what I believed to be the issue based on my troubleshooting. Repair consisted of removing and cleaning mower carburetor, which resolved issue. No parts were required and bill still ended up being $319. $185 additional charge seems excessive considering no parts were required and repair was completed in approximately 30 minutes.
Customer service response - Thank you for your review, Timothy. We're glad to hear the technician was on time and efficient, but apologize for any concerns regarding the cost. Please contact us directly so we can address this further.
Sears Home Services on June 15, 2025
Corine L
He was friendly, knowledgeable, helpful and efficient.
Customer service response - Thank you for the 5-star review! We're glad to hear our technician was friendly, knowledgeable, helpful, and efficient.
Sears Home Services on June 12, 2025
Paula W
Arturo was really thorough and got the issue with my dishwasher to the correct people.
Customer service response - Thank you for the 5-star review! We're glad to hear that Arturo was thorough and helped address the issue with your dishwasher.
Sears Home Services on June 08, 2025
John B
Very professional and thoughtful.
Customer service response - Thank you for the 5-star review! We're glad to hear our technician was professional and thoughtful.
Sears Home Services on June 02, 2025
Tim M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 02, 2025
David W
We live remotely. Came when promised. Phoned in advance. Was straight forward and honest. Gave great advice
Customer service response - Thank you for the 5-star review! We're glad to hear our technician was punctual, honest, and provided great advice.
Sears Home Services on May 29, 2025
Annette
Victor provided excellent customer service and repaired my appliance and did no quickly.
Customer service response - Thank you for the 5-star review! We're glad to hear that Victor provided excellent customer service and repaired your appliance quickly.
Sears Home Services on May 29, 2025
Leonard S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 27, 2025
