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802-552-4364
40710 Winchester Rd Reviews
Read reviews from customers who used our services at 40710 Winchester Rd
Total reviews
478
Average Rating
4.8/5
Arturo was quick, efficient, and personable. Very helpful as well.
Tony O,
Customer service response - Thank you for the 5-star review, Tony & Luann! We're glad to hear Arturo was quick, efficient, personable, and helpful.
Sears Home Services on 1769453836350
Luz O,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768354281369
Javier was friendly and knowledgeable. Machine is working well after repair.
Brian H,
Customer service response - Thank you for the 5-star review, Brian! We're glad to hear Javier was friendly and knowledgeable, and that your machine is working well after the repair.
Sears Home Services on 1768353212762
Tech was knowledgeable, timely, and got right to work.
Mark M,
Customer service response - Thank you for the 5-star review, Mark! We're glad to hear our tech was knowledgeable, timely, and efficient.
Sears Home Services on 1768181570487
Dennis K,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1768181369843
So far much better than AHS. Sears is a subsidiary of 210 warranty and I could not be happier. Ty Martin, professional, knowledgeable, friendly and clean.
rivermonkey11,
Customer service response - Thank you for the 5-star review! We're glad to hear Martin was professional, knowledgeable, friendly, and clean, and that you're happy with our service.
Sears Home Services on 1767852566954
Awesome…..very knowledgeable and polite! He gets 5+ stars. We highly recommend Arturo!
Linda S,
Customer service response - Thank you for the 5-star review, Linda! We're glad to hear Arturo was knowledgeable and polite, and we appreciate your recommendation.
Sears Home Services on 1767744279278
Sears reps & technicians are great! Sears AI & technical/computer is horrible. Jose came & fixed my washer today. He has been here a few times & he is patient, understanding, very knowledgeable & does his job very well. My washer is like new again after he repairs it! I would like to share my horrible experience with ur new system. Your system canceled my appts 4 times. My window each time was 1-5. The third time I called into Sears to make sure your reps saw me on the schedule. I called at 10:30-11 your rep sees me on schedule. Called again at 1:09 and your rep still sees me on schedule called again at 3:30 to find out I was canceled again. I did not cancel any of my appts. I know the reps did their jobs, confirmed all phone #s & email. Your reps… Mia, Katie, gunner, Luther, Forest… and a few more were all very patient & understanding & put in proper info for my appt. Call & talk to Samantha/AI…. I went in circles with this one. Get a txt yesterday n day before from Richard/AI … confirming home info, what problem is with washer … Thought I was for sure having someone out today. Only to find out I was canceled AGAIN! I waited a total of 24 hours … 4 days… Jose came out & I couldn’t be happier to see him! Keep humans on board … your AI/computer system is going to lose you money, customers (I have been your customer for yeeeeeears) and your business if you let AI run your system. It clearly SUUUUUCKS
Klair C,
Customer service response - Thank you for your detailed feedback, Klair. We're glad to hear Jose provided excellent service, but we apologize for the issues with our scheduling system and appreciate your patience.
Sears Home Services on 1767587114046
Michael D,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1767588575165
Linda A,
Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767588592969
