40710 Winchester Rd Reviews
Read reviews from customers who used our services at 40710 Winchester Rd
Total reviews
476
Average Rating
4.8/5
Very professional and efficient
joanne A,
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service professional and efficient.
Sears Home Services on 1725765553021
Arturo was a pro. He came and checked out our washer drainage issue and gave us an estimate within 10-15 minutes. He had the washer water pump part in his truck and replaced the malfunctioning part, tested, and put everything back in order. The best money I've spent in a while. Hopefully, the washer will last another 8 years. As for the work warranty, 30 days is a bit stingy, but in no way reflects the technician's work or skill. Sears needs to rethink their service policies. I hope that their service policies don't reflect how they treat their employees or customers as a corporation.
Thu J,
Customer service response - Thank you for your detailed feedback and kind words about Arturo's professionalism and efficiency. We appreciate your input on our service policies and will take it into consideration.
Sears Home Services on 1725499284636
Nila E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1724900050472
Charlotte L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724900050432
Kelly K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724565297842
Great service!
Joseph O,
Customer service response - Thank you for your positive feedback! We're thrilled to hear you had a great experience with our service.
Sears Home Services on 1724566908087
Ricky was very professional and courteous. He called to confirm the service this morning and he also called again when he was on his way. He did what I would expect from a service provider. Not all are like him Really appreciated his timeliness and service.
Arrin B,
Customer service response - Thank you for your kind words about Ricky's professionalism and courteousness. We're delighted to hear you appreciated his timely service and dedication.
Sears Home Services on 1724374882413
Arturo was great. Very knowledgeable and helpful
Rori C,
Customer service response - Thank you for your kind words about Arturo! We're delighted to hear he was knowledgeable and helpful during your service.
Sears Home Services on 1724374949206
Kelly S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724295416871
He showed up between the time that was scheduled. He was very good in troubleshooting and replaced the part that was broken in a timely manner. Very good experience working with him. Highly recommend to other customers.
Romeo L,
Customer service response - Thank you for your positive feedback and recommendation! We're delighted to hear you had a great experience with our service.
Sears Home Services on 1724209009853