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40710 Winchester Rd Reviews
Read reviews from customers who used our services at 40710 Winchester Rd
Total reviews
476
Average Rating
4.8/5
It took 2 weeks for Sears to visit twice and repair the refrigerator. The technicians were great, but overall communication with our Home Warranty wasn't very good.
Rob R,
Customer service response - We apologize for the delay and the communication issues, and we're glad to hear the technicians provided great service. Thank you for your feedback.
Sears Home Services on 1717470186584
Michael was great. He was very thorough in checking out my washer, and he explained everything very clearly. I learned a lot about how to use my washer! He was very professional and pleasant!
Patty O,
Customer service response - Thank you for your positive review! We're thrilled to hear that Michael provided such thorough and informative service.
Sears Home Services on 1717412165604
Michael went above and beyond all that I expected of him, including explaining some of the workings of my broken washer.
Sandra R,
Customer service response - We are thrilled to hear Michael provided exceptional service and valuable insights for your washer! Thank you for sharing your positive experience.
Sears Home Services on 1717401803115
Javier was a delight to work with, he kept us informed on every step in his repair and hung out for an extra few minutes while we tested the oven repair.
Wendell B,
Customer service response - Thank you for acknowledging Javier's dedication to keeping you informed and ensuring your oven repair was successful. It's great to hear your positive feedback!
Sears Home Services on 1717137307792
I had received excellent customer service from Mark M.. He was patient, courteous, helpful, and thorough.
Melaney C,
Customer service response - Thank you for your positive feedback about our customer service! We're delighted to hear you had an excellent experience.
Sears Home Services on 1717138408829
Outstanding - timely knowledgable.
Dave B,
Customer service response - Thank you for acknowledging our timely and knowledgeable service. We're thrilled you had an outstanding experience!
Sears Home Services on 1716966098472
Deana S,
Customer service response - A big thank you, Deana, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716878618324
The BEST technician I have ever met. Thank you for having Ray. He is a gem and an asset to your company. Someone as kind as him is a rarity. Thank you Ray
Kayla L,
Customer service response - We're thrilled to hear about your positive experience with Ray! Thank you for taking the time to acknowledge his exceptional service.
Sears Home Services on 1711608037478
Technician Mike was extremely professional. He went the extra mile to assess the problem and make recommendations. I really appreciate his honesty and stellar customer service that he gave me.
Michael R,
Customer service response - Thank you for your kind words about Mike's professionalism and commitment. We're thrilled to hear about your positive experience with our service.
Sears Home Services on 1711608075009
Dawn G,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1711429383784
