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40710 Winchester Rd Reviews
Read reviews from customers who used our services at 40710 Winchester Rd
Total reviews
477
Average Rating
4.8/5
Professional,checked inside washer and found nothing. Looked at back an advised me that too much soap was bad.
Jerry J,
Customer service response - Hi Jerry, we appreciate you taking the time to leave us a rating. We hope we can serve you again with Sears Appliance Repair in the future. Thanks!
Sears Home Services on 1705468173569
Julie P,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1769047156977
Service call ended due to lack of parts. Please search all sources of availability for the needed part. It should be available. Keep me advised.
Kenneth L,
Customer service response - Thank you for your feedback, Kenneth. We apologize for the inconvenience and will ensure to search all sources for the needed part and keep you advised.
Sears Home Services on 1766715565040
Paul C,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1759887843233
The tech was polite, friendly, and worked quickly. I would’ve liked an explanation/reminder of what the replaced part does and what—if anything—different expect (e.g., ice maker will stop dripping).
M M,
Customer service response - Thank you for your feedback, M Moon. We're glad to hear the tech was polite and efficient, and we'll work on providing clearer explanations in the future.
Sears Home Services on 1759192453845
My service technician, Mark was great! Once he arrived, he quickly repaired the washing machine by replacing the water pump. The delays in service from Sears wasn’t so great. I did not feel that my appointment time slot was valued. My first appointment was canceled without explanation. And the technician arrived after the appointment time-slot for today’s appointment.
Vincent M,
Customer service response - Thank you for your feedback, Vincent. We're glad to hear Mark provided great service, but we're sorry for the delays and inconvenience with your appointments.
Sears Home Services on 1758158933163
Frances E,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1755742082844
Ron was nice and gave me suggestions to eliminate the problem. Unfortunately, the suggestion of changing out the filter in the A/C to eliminate the noise didn’t work and now it’s making more noise. EDIT: Guess I didn’t give the change in filter time to actually work ! It’s now working properly with the repair suggestion of changing out the filter to allow more air flow WORKED! 👏🏼
Barb L,
Customer service response - Thank you for the 4-star review, Barb. We're sorry to hear the issue persists and recommend contacting us directly so we can assist further.
Sears Home Services on 1752453532323
Ron was our technician and he did a great job fixing the issue with our A/C and getting it running. He was knowledgeable and thorough. We appreciate the quick response to our request, overall great job. Thank you.
Adrian F,
Customer service response - Thank you for the 4-star review, Adrian! We're glad to hear Ron was knowledgeable and thorough in fixing your A/C issue.
Sears Home Services on 1751866104310
RICK Y,
Customer service response - Thanks for the great rating, RICK! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1744856694734
