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4015 Capitola Rd Reviews
Read reviews from customers who used our services at 4015 Capitola Rd
Total reviews
199
Average Rating
4.8/5
Fidel
He fixed the problem right away and was a pleasant person. The company said the appointment was somewhere between 8 and 12, and he called and asked if 12-1 would be okay. It was. I had asked for someone to come between 8 (I was ready) and 10 because musicians were coming at 10. The company is NOT GOOD about setting a time. What a waste of time for me.
Sandra F,
Santa Cruz, CARefrigerator Light
Fidel was so professional and was able to fix problem without having to even order a part. Also showed me what he was doing every step of the way!
Kathy V,
Scotts Valley, CAService tech
He was attentive to the problem and was able to resolve quickly. He was outstanding ín his work and customer service. I would give him a 5++
Maria F,
Watsonville, CA5
Teddy knew just what was wrong and just what to do. Very efficient and courteous. Saved me from buying a new refrigerator. Thank you.
Susan R,
Watsonville, CAStove repair
Excellent service. Very nice technician. We've had him here for several repairs in the past and are always happy with his work
Julie H,
Brookdale, CAGreat and Efficient Service!!
Michael was wonderful - fast and efficient!! Note: Part needed arrived two weeks before service appointment - tried to reschedule for an earlier day/time. Was a maise of inefficiency between LG and the Sears Technicians - very poor service.
Charles B,
Santa Cruz, CAKenmore refrigerator
It was a positive experience. I felt confident that the Certified Kenmore Technician that came to my home was knowledgeable.
Doris D,
Aptos, CAKenmore Refrigerator Control Board failure
Julio arrived as scheduled. He was very pleasant, performed some diagnostics. His device found the necessary replacement part but also let him know that the part was no longer available. When he left, I went online and immediately found it on the Sears Home Services, Parts Direct site. I have ordered it, it should arrive on Sept 16 and I will schedule with you for installation, since I paid for that service today.
Zena B,
Santa Cruz, CAExcellent service
Julio was very professional. I like how he explained to me on how to keep my machine clean. Kept things on my level of understanding .
Maria P,
Freedom, CAPro-Tips!
Teddy did a great job assessing the situation, trouble shooting, and making suggestions to prevent further recurrences! He was courteous and patient. Thank you Teddy!
Melissa S,
Santa Cruz, CA