Appointment Lookup
802-552-4364
24137 Valencia Blvd Reviews
Read reviews from customers who used our services at 24137 Valencia Blvd
Total reviews
185
Average Rating
4.7/5
Very helpful
He was Very well mannered. He gave us very helpful information.
Kathryn S,
Stevenson Rnh, CAnot fixed completely
the ac still does cool enough, not reaching desired temperature
Celso S,
Newhall, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1756168199821
Late and didn't do anything.
Was hours late to the appointment and when he got there said he didn't have the part and I should contact the home warranty company for a replacement.
Gary T,
Santa Clarita, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1748900269220
Refrigerator Problem-leaking
He was a great Tech very caring soft spoken, found the problem and fixed it! Thank you Gagik
Rosa M,
Santa Clarita, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1717711197007
Horrible!
He was supposed to change the 4 set of wheels on our dishwasher plus the seal. He only had 3 sets of wheels on hand so he replaced just 3 sets of wheels. He said he was going to order 1 set of wheels and the seal, but he never did. We only found out because we followed up. He closed the call (job) so it will reflect to management that he completed the job.
Matt C,
Stevenson Rnh, CACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1697146260906
No show
Technician never showed up. Technician never showed up. Technician never showed up.
Dajonae J,
Fillmore, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1762996144287
The dishwasher is not working still after repeated attempts
Please send back the technician because the dishwasher is not functioning. It has been 3 months since it has been reported. Despite repeated attempts, wrong parts shipped, the same issue persists.
Jo I,
Castaic, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1758837074017
Dryer & Washer
The initial request for the dryer was to replace the rusted vent inside the dryer drum, which wasn't done. Parts were replaced for squeaking during the drying cycle. There was a repair order for the washer (panel) today also, it was verified on my cell phone via text, but he couldn't see the request on his iPad so nothing was done on the washer. Now I have to call for both the dryer & washer again.
Kathy S,
Santa Clarita, CACustomer service response - We are sorry to hear about your experience with Sears. We take your concerns seriously and would like the opportunity to assist you further. Please email us at [email protected], providing your name, address, and phone number associated with your account, and we will look into the matter promptly. Thank you for bringing this to our attention.
Sears Home Services on 1741213577262
Terrible again my heather is not working
Again after 30 days my heather is not working again I have to make an appointment and hopefully no more payments
Claudia V,
Canyon Country, CACustomer service response - We would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected].
Sears Home Services on 1734474493371
Service person
He was excellent, took time to explain problem and give solutions.
Jesus R,
Newhall, CACustomer service response - Dear Jesus thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1725054672088