5540 Winfield Blvd Reviews
Read reviews from customers who used our services at 5540 Winfield Blvd
Total reviews
256
Average Rating
4.6/5
Very quick service with 3 day complete fix of my dishwasher including ordering a new part. Both technicians were neat and professional. (Eugene and Hung)
David C,
Customer service response - Thank you for your feedback, David! We're glad to hear Eugene and Hung provided quick, neat, and professional service to fix your dishwasher.
Sears Home Services on 1765162941227
Mahadev K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1764911144320
Technician was friendly, professional and thorough
cruz F,
Customer service response - Thank you for your feedback, Cruz! We're glad to hear you were pleased with the friendly, professional, and thorough service from our technician.
Sears Home Services on 1764910593203
Bernardo was prompt, professional and friendly! He diagnosed the issue right away!
Nick M,
Customer service response - Thank you for your feedback, Nick! We're glad to hear Bernardo provided prompt, professional, and friendly service while diagnosing the issue quickly.
Sears Home Services on 1764806944572
C. M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764556726549
Lorenzo is great! He was calm, understanding, and very knowledgeable about our dishwasher. After 3 appointment no-shows, from previous repairmen (from Sears), Lorenzo arrived at our door. We explained how irritated and disappointed we were in Sears Appliance Repair system as we could NEVER talk to a human to see what the issue was with the missed appointments. Currently, Sears only uses AI, which is extremely troublesome for their customers. As stated above, Lorenzo remained calm & understood our position during our rant which was so appreciated. Lorenzo went to work on the dishwasher and discovered that the part that was ordered from a previous repairman's appointment 3 weeks previously, was not the only one that required replacing, therefore, he had to order another which required another appointment. We were a bit apprehensive, but Lorenzo came through, called to setup a date and time to return and within 20 minutes of his next visit, the dishwasher was working perfectly. Finally!! On a side note, regarding the no-show appointments, 3 days prior to the appointments, we received a text and email everyday reminding us of the upcoming appointments (including the day of the appointments) and then no one showed up!!!
G.L. L,
Customer service response - Thank you for your feedback, G.L. Larkins! We're glad Lorenzo provided calm and knowledgeable service, and we apologize for the previous no-shows and communication issues.
Sears Home Services on 1762737719081
Our technician was very kind helpful. It was a good experience.
Cesar C,
Customer service response - Thank you for your feedback, Cesar! We're glad to hear you had a good experience with our kind and helpful technician.
Sears Home Services on 1762390736439
Carol V,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762131651932
Fidel is outstanding! He's very considerate and knows his business. He provided me a complete record of his expert repair.
Berkley B,
Customer service response - Thank you for your feedback, Berkley! We're glad to hear Fidel provided outstanding and considerate service with a complete record of the repair.
Sears Home Services on 1762131191581
Artie N,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1761700350577