1191 Galleria Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (472 reviews)
Excellent service
September 26, 2023
Overall rating

Matthew called and arrived early. Diagnosed the problem and had it repaired within a couple of hours. Pleasant and professional.

Pamela N, Roseville, CA

Still watching for leakage
September 26, 2023
Overall rating

He was on time and pleasant. But sears should have let us know they can no longer replace our type of water heater any more so not much could be done. He did all he could to see why it leaked but still a puzzle.

John B, Placerville, CA

Home owner
September 26, 2023
Overall rating

Ronald was very nice and completely thorough. He was able to find the problem and fixed it. I had previously taken a panel off to clean the filter grate and he put it back on for me. I would recommend him.

Diane C, Auburn, CA

Frozen Drain Line
September 26, 2023
Overall rating

Defrosted water puddles on floor in front of Bosch Refrigerator — suspected clogged drain line the cause. Interior bottom area had sheet-ice that could be broken & removed. Service Tech located cause: defrosting drain channel had solid ice in it, causing runoff to flow over the side of the unit and refreeze. Technician used steam unit to melt all ice in channel and drain, thus freeing drain to work properly. TWO Thumbs Up for his quick resolution!

Carol R, Lincoln, CA

Mr. Scott Stuerke
September 25, 2023
Overall rating

Logan was polite from the beginning. When he got here I showed him the washing machine and what it wasn't doing. Right away he tested different parts to get more specific. I walked away and he was done and explained the problem and the cost. He cleaned up the area before he left. I am going to let friends and family know that Logan working with Sears is the one to call if they need appliances repaired. I know that I will. Thanks Logan

Scott S, Roseville, CA

Great aervice
September 25, 2023
Overall rating

Logan was friendly, on time and completed the job satisfactory.

Rory N, Roseville, CA

Great service!
September 25, 2023
Overall rating

Great technicians and great service, were very fast too! Should be all fixed now!

Karrie D, Roseville, CA

Refrigerator repair
September 23, 2023
Overall rating

Claudio was very efficient, courteous and explained everything. Very detailed oriented.

Marcia H, Lotus, CA

Excellent
September 22, 2023
Overall rating

He knows the business. Professional demeanor and give great advice.

Pamela S, Lincoln, CA

Helpful and fixed my refrigerator
September 22, 2023
Overall rating

He located the problem but had to call another truck nearby who had the part we need to repair my refrigerator. Once the part arrived he installed it and fixed the problem.

Virginia W, Roseville, CA

Average Rating: 4.8/5 (472 reviews)