7200 Arlington Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Charles T
Marilyn W
Excellent service and knowledgeable! He spoke clearly so that I could understand what he was saying.
Martha C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 05, 2024
Jackie Z
David is the worst service technician didn’t fix my washer correctly. He moved my washer outside & left it there without checking it to see if it was working properly. David is extremely rude & talked bad about his fellow coworkers. The worst part was that he left the washer outside for my elderly mother to move inside.
Customer service response - We're really sorry to hear about your experience, Jackie. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on February 03, 2025
jess O
The technician Juan B. was very rude and gave attitude trying to call and make a complaint and haven’t been able to talk to an actual person it’s all automated
9512891193 M
(Translated by Google) Here it is another store, it is no longer Sears and there is no one for repair, the information is very wrong. (Original) Aquí ya es otra tienda ya no es sears y no ay ninguno para reparación esta muy equivocada la información
Customer service response - Thank you for taking the time to bring this to our attention. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on January 16, 2024
